Field Service Engineer
Há 7 dias
Palex Portugal, a leading company in the management and distribution of innovative hospital and research solutions, is recruiting a
Field Services Engineer
for
Lisbon / South
area, preferably.
Main Responsibilities:
- Provide instrument service and support mostly in structural equipment for operating room, ICU and emergency rooms, as well as anesthesia ventilators.
- Including installation, preventive maintenance interventions, equipment failure diagnostics and repair, interventions quotations, initial operator training and security modification and upgrade.
- Manage workflow, client interfacing and company requirements and procedures providing the best customer experience, and proper incident reporting.
- Escalate support needs to manufacturers.
- Answer to client requests – Providing part number, quotations, and other technical support.
- Work together with the Backoffice and the Key Account Managers.
Knowledge & Experience:
- Graduated in biomedics, electronics or equivalent.
- At least 2 years' experience as a technician in a similar role.
- Experience in monitoring /defibrillators systems, and Respiratory Ventilators equipments;
- Technical assistance in life support systems.
- Build cooperative relationships and work team.
- Languages: Portuguese and English, Spanish will be valued.
- Proficient computer skills (MS Office).
Skills & Capabilities:
- Plan, organize and establish priorities.
- Project Management;
- Teamwork and collaboration.
- Critical thinking.
- Flexibility anda adaptability to a fast-changing environment.
What we offer:
- Integration into an expanding multinational company.
- Collaborative and dynamic working environment.
- Opportunities for skills development and ongoing training.
- Basic salary + Meal allowance + Variable bonus according to performance.
- Social benefits in force in the company: Health Insurance, Life Insurance, among others.
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