Helpdesk & Field Support Technician
1 semana atrás
PROFILE:
- Academic qualifications equivalent to 12th grade;
- Minimum of 2 years' professional experience in first-line technical support;
- Good knowledge of hardware, networks, and infrastructure;
- Proven experience with Windows systems;
- Familiarity with ticket resolution;
- Knowledge of Easyvista (valued);
- ITIL certification (valued);
- Driver's license (mandatory);
- Availability to travel in the North and Center (Porto/Coimbra) and (Lisbon);
- Good analytical and problem-solving skills and attention to detail;
- Good communication skills and customer focus;
- Sense of responsibility, proactivity, and autonomy.
- With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
- At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
- Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
- Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.
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