Senior Insights Analyst

We're on a mission to change the way businesses make decisions with our cutting-edge AI technology. To achieve that, we're looking for passionate people to join our open and unconventional workplace. Our inclusive environment welcomes skills and experiences from diverse backgrounds, and defines who we are.

About the role - What's your purpose?

Signal AI, the AI-powered platform for corporate reputation, is looking for a Senior Insights Analyst with a strategic edge, capable of writing insightful reports for corporate comms and risk management.

In this pivotal role, you will help our CEO and C-suite clients at Fortune 500 companies measure and improve their companies' reputations and monitor risks. You'll access our proprietary scoring engine and our first-of-its-kind Reputation and Risk platforms, uncover the "signals in the noise" to explain those scores, create strategic insights reports for senior executives and present your findings to them. Your job is not to build Python scripts; it is to analyse what factors are driving corporate reputation and contextualise the "why" behind the data. It's the perfect opportunity for people who love diving into data, understand the exciting stories to tell, and know how to present them with wit and personality.

Who are we looking for?

• You bring solid experience in a research, analytics, and/or strategy function, ideally within an agency or consultancy environment.

• You love transforming data into strategic insights and presenting your findings.

• You are proactive, engaged and roll up your sleeves to take a stab at any challenge

• You can work well independently and juggle multiple workstreams effectively.

• You have excellent presentation skills and presence in front of clients

• You have strong critical thinking and analytical skills.

• You know how to visualise and lay out data that tells an impactful story.

• You want to work on the next wave of insights, using transformational AI technology to drive business intelligence forward.

• You're hungry to be part of a fast-growing company that values innovation and initiative.

• You have a global outlook and sensitivity to how media and culture intersect with corporate reputation and risks.

Must-have skills:

• Passion for and experience diving into data: You enjoy looking for the data points that tell stories executives don't already know.

• Strong critical thinking skills, including the ability to take an ambiguous ask and break down how to answer it

• Curiosity and an analytical mind: We'll provide you with the most advanced analytics suite to make sense of millions of data points - we don't need you to build the data system - but we need you to have an eye for the right data points and where to dig deeper.

• Strong storytelling skills through data and presentation

• Demonstrable ability to work independently and proactively

• Strong prioritisation and project management skills: Proven ability to handle multiple and varied types of projects and deadlines at the same time, while managing inter- and intra-team expectations

• Strong presentation skills and presence: experience and confidence presenting your work to senior stakeholders within your organisation and preferably to clients.

• Excellent excel and data skills to "slice and dice" the data into your own pivot views.

• A keen sense for copywriting to help editorialise and "TL;DR" your research into business insights for C-Suite leaders.

• A keen sense for data visualisation using tools such as PowerPoint, Canva, etc.

• A collaborative spirit: Able to work well with cross-functional teams such as Customer Success, Sales or Product

• Client-facing experience

Preferred skills:

• Experience in PR analytics and strategic recommendations - particularly in comms agencies, either as a strategist or working closely with a strategist.

• Familiarity with industry-standard social listening/media monitoring tools. such as Tableau, Looker, Meltwater, or Brandwatch

Nice to Haves:

• Background in / experience working for professional or financial services

Not sure you meet every requirement? Studies show that women and other underrepresented groups often hesitate to apply unless they check every box. At Signal AI, diverse perspectives strengthen our teams, drive innovation, and lead to better performance. So even if your background doesn't align perfectly with each qualification, we encourage you to apply if you're passionate about this role.

We're dedicated to creating an inclusive environment where every Signaller feels welcomed, valued, and heard—a place where you can truly thrive as yourself.