Program Manager

Please apply only if you are currently residing in Europe. Applicants from other regions would not be considered - Only Resumes in English will be considered. 

Austral Group is looking to fill the position of Program Manager with a professional and energetic person who can contribute ideas and take on responsibilities to match our growth as the leader in educational travel and academic programs. We are a unique team of young professionals from all around the world, which makes working at Austral Group a dynamic and multicultural experience that will contribute greatly to your professional development.

Austral Group is an Equal Opportunity Employer. We are committed to fostering a diverse, equitable, and inclusive workplace where everyone -- regardless of race, color, sex, age, ethnic or national origin, sexual orientation, marital status, religious or political beliefs, disability or gender identity -- feels a sense of belonging. We believe diversity is key to unlocking new perspectives and innovation, and our global team reflects a wide range of cultural, ethnic, educational, and professional backgrounds. Together, we celebrate differences and collaborate across borders to drive creativity and growth.

As a Program Manager at Austral Group your responsibility will be to design, plan and manage all aspects of the academic, business and cultural portions of clients' travel and virtual itineraries. You will arrange company visits and presentations from high-level business executives for the student programs (MBA/EMBA and other) visiting Europe (Portugal, Spain, Germany, France, etc...). You will have daily contact with business executives by phone calls, email and face-to-face visits.

You must have a firm grasp of leading companies and business leaders in Europe (Portugal, Spain, Germany, France, etc...) and be able to contact them to schedule meetings and tours. Successful candidates must have a solid understanding of the regional business and economic environment, political activity, and educational trends. You will accompany clients to some business meetings, as well as to cultural activities such as museum visits, sports games, etc.

Your success will be measured in accordance with the overall success of the travel and online programs. Attention to detail with focus on superior client satisfaction is essential.

The Program Manager needs to be based in Europe (Portugal, Spain, Germany, France, etc...). The Program Manager will be working from home but will be in close contact with our team in Portugal and around the world. 

Key Responsibilities:

• Schedule creative and academically challenging itineraries consisting of company visits, based on Client requests;
• Develop relationships with businesses, universities, government agencies and non-profit organizations throughout Europe (Portugal, Spain, Germany, France, etc...) for academic content sourcing;
• Plan itineraries with client and commercial manager during proposal and planning stages;
• Daily contact with business executives and clients by telephone calls, email and face-to-face interaction;
• You will accompany clients to some business meetings, and may be required to facilitate business discussions with University MBA/EMBA students.
  
  

You will excel in this position if you:

• Are a self-starting leader who enjoys entrepreneurial environments and challenges;
• Are obsessively focused on operational excellence and total client satisfaction;
• Understand the business environment in Europe (Portugal, Spain, Germany, France, etc...), are familiar with the major companies, and are able to contact and develop professional relationships with the business executives of these organizations;
• Have strong research skills to learn about new business trends;
• Are flexible;
• Possess superior interpersonal skills.
  
  

Qualifications and Experience:

• University degree or business-related experience;
• Strong aptitude in meeting planning, conference organization, public relations, or related experience;
• Ability to interact with senior management of international companies, and expertise in managing high-level relationships;
• Highly organized and detail-oriented profile;
• Strong negotiation skills;
• Ability to work in a fast-paced environment with an emphasis on superior client satisfaction;
• Strong communications and interpersonal skills, creativity, and a positive attitude;
• Knowledge of G-suite. Previous experience with Slack and Salesforce desirable;
• Fluency in English.