CX Operations Analyst

Há 2 dias

Western Cape Portugal Higher Intelligence Cpt Tempo inteiro
Customer Experience Operations Analyst
Revolutionize digital finance with a proactive role
Up to R 264,000 plus benefits

Join a fast-growing, niche fintech company revolutionizing digital finance in South Africa. This hybrid role offers the flexibility to work remotely while staying connected to our vibrant Cape Town office. If you're passionate about fintech and love solving customer challenges, this is an ideal opportunity to harness your experience in CX Operations and make a meaningful impact.
  • SA ID holder
  • Previous Customer Service in Fintech
  • CRM and escalation experience
  • 1–4 years' experience in CX Operations, Service Quality, CX Analysis, Escalations, or Operational Reporting
  • Comfortable working with customer data, complaints, and performance metrics
As Specialist Recruiters for professionals in your industry, we are well geared to represent your best career interests. Whether you are an active job seeker or just browsing, let's have a no stress conversation about your next career move It's always good to have a great recruiter looking out for you

For more exciting positions visit our website or Call us on and quote this advert.

Please note if you have not received feedback within two weeks, please consider your application unsuccessful for this particular opportunity.

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