IT Support Specialist

Há 3 dias

Lisboa, Lisboa, Portugal Santander Tempo inteiro
IT Support Specialist | Salesforce Service CloudCountry: Portugal

Location: Lisboa

General job description

We are looking for an IT Support Specialist to strengthen our technology team, with a focus on Salesforce Service Cloud. If you're passionate about technology, enjoy challenges, and have experience working in Salesforce environments, this opportunity is for you
 

Key Responsibilities

  • Collaborate with development and business teams to ensure the implementation of new solutions and features.

  • Provide support to the IT team, with a focus on Salesforce Service Cloud.

  • Diagnose and resolve technical issues related to the Salesforce Service platform and its surrounding ecosystem.

  • Participate in testing, updates, and continuous improvements of the platform.

Requirements

  • Proven development experience within Salesforce environments (2-4 Years).

  • Solid knowledge of Salesforce Service Cloud (configuration, features, processes,…).

  • knowledge of customer service processes.

  • Ability to communicate clearly and effectively with both technical and non-technical teams.

  • Excellent interpersonal skills.

  • Fluency in Portuguese and English.

  • Collaborative spirit, proactivity, and attention to detail.

  • Understanding of web architectures and services and experience with API testing methodologies.

  • Ability to work in a fast-paced and dynamic environment.

  • Good knowledge of integration and Continuous Delivery (CI/CD) concepts, and experience with tools such as GIT, Jenkins, and Maven.

  • Fluency in Portuguese and English

  • Experience with support tools (e.g., Jira, ServiceNow, Git, Go/CD).

  • Salesforce certifications (e.g., Salesforce Administrator, Service Cloud Consultant). (Nice to Have)

  • Knowledge of system integration and process automation. (Nice to Have)

  • Knowledge of the Bank Industry (Nice to Have)

About Us
No Santander cada um de nós é "Risk Pro". Isto significa ter a responsabilidade pessoal de identificar, avaliar, gerir e reportar eventuais riscos para o banco decorrentes do desempenho das nossas funções. Vamos dar-te o conhecimento e as ferramentas para seres Risk Pro em todas as situações. Esta cultura de riscos é fundamental para o Santander Way, a nossa forma de trabalhar.

O Banco dispõe, nos termos do previsto na Lei nº 93/2021 de 20 de dezembro, de um canal de denúncias – Canal Aberto, acessível através do link 

  • IT Support Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    At Catawiki, every day brings the extraordinary Whether it's Daniel Ricciardo's Formula 1 Car, a Woolly Mammoth's Skeleton, Lady Gaga's Jumpsuit or Usain Bolt's running shoe, we encounter exceptional objects every day.We're a one-of-a-kind marketplace for buying and selling special objects Each week we offer over 75,000 unique items in auction, carefully...

  • IT Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    At Catawiki, every day brings the extraordinary Whether it's Daniel Ricciardo's Formula 1 Car, a Woolly Mammoth's Skeleton, Lady Gaga's Jumpsuit or Usain Bolt's running shoe, we encounter exceptional objects every day.We're a one-of-a-kind marketplace for buying and selling special objects Each week we offer over 75,000 unique items in auction, carefully...

  • IT Support Specialist

    1 dia atrás

    Lisboa, Lisboa, Portugal Tech Economy Tempo inteiro

    What Makes Us a Great Place To WorkWe are proud to be consistently recognized as one of the world's best places to work. We are currently the #1 ranked consulting firm on Glassdoor's Best Places to Work list and have maintained a spot in the top four on Glassdoor's list since its founding in 2009.Extraordinary teams are at the heart of our business strategy,...

  • IT Support Specialist

    1 dia atrás

    Lisboa, Lisboa, Portugal Bain & Company Tempo inteiro

    WHAT MAKES US A GREAT PLACE TO WORKWe are proud to be consistently recognized as one of the world's best places to work. We are currently the #1 ranked consulting firm on Glassdoor's Best Places to Work list and have maintained a spot in the top four on Glassdoor's list since its founding in 2009.Extraordinary teams are at the heart of our business strategy,...

  • Junior IT Support Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal TransPerfect Tempo inteiro

    Job description We are currently seeking an energetic individual to work full-time in our Lisbon office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 0 to 2 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical...

  • IT Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Growin Tempo inteiro

    WE DEVELOP PEOPLE WHO DEVELOP TECHNOLOGYAnd we want to develop youAt Growin people always come first.Why? Because we believe happy, talented people are the ones who can change the world: one code line at a time.We have several projects waiting for you all over Portugal - both hybrid and full remote - where you can grow professionally and take your career to...

  • IT Support Technician

    1 semana atrás

    Lisboa, Lisboa, Portugal Inetum Portugal Tempo inteiro

    Company Description Inetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good.Present in 19 countries with a dense...

  • IT Support

    1 semana atrás

    Lisboa, Lisboa, Portugal InnoWave Tempo inteiro

    At InnoWave, we are seeking a skilled and experienced IT Support to join and lead our team in Lisbon. You will be responsible for providing technical support, maintenance, and repair services for desktops, laptops, and network equipment. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and the ability to work...

  • IT Support

    2 semanas atrás

    Lisboa, Lisboa, Portugal InnoWave Tempo inteiro

    At InnoWave, we are seeking a skilled and experienced IT Support to join and lead our team in Lisbon. You will be responsible for providing technical support, maintenance, and repair services for desktops, laptops, and network equipment. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and the ability to work...

  • Application Support Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal Inetum Tempo inteiro

    Descripción de la empresaInetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good. Present in 19 countries with...