Travel Experience Specialist

Há 2 dias


Lisboa, Lisboa, Portugal Job Traveler Tempo inteiro
Kundenservice für Reiseplattform (m/w/d) – Lebe und arbeite in Lissabon  Starte dein Abenteuer im Herzen der Reisebranche

Reisen ist mehr als ein Ziel – es ist ein Lebensgefühl In dieser Rolle als Customer Experience Specialist für eine führende Online-Reiseplattform hilfst du Menschen dabei, ihre Traumreisen zu verwirklichen. Ob Buchung, Bezahlung oder Umbuchung – du bist die Stimme hinter unvergesslichen Erlebnissen.

Und das Beste? Dein Aufenthalt in Lissabon ist organisiert: Du bekommst ein möbliertes WG-Zimmer, deine Anreisekosten werden übernommen und du arbeitest in einem ausgezeichneten Office mit Wohlfühlfaktor.  

Deine Aufgaben
  • Betreuung deutschsprachiger Kund:innen via Telefon & E-Mail

  • Unterstützung bei Buchungen, Zahlungsabwicklung & Reiseänderungen

  • Beschwerdemanagement mit Feingefühl & Lösungsorientierung

  • Verwaltung und Pflege von Kundendaten im System

Dein Profil
  • Sehr gute Deutsch- und gute Englischkenntnisse in Wort & Schrift

  • Leidenschaft für Reisen & internationale Kulturen

  • Motivation, mindestens 12 Monate in Lissabon zu leben und zu arbeiten

  • Kommunikationsstärke, Empathie & Teamspirit

  • Erste Berufserfahrung im Kundenservice von Vorteil – kein Muss

Deine Vorteile
  • Fester Arbeitsvertrag mit Entwicklungsperspektiven

  • Unterstützung bei allen Behördengängen vor Ort

  • Umfassende Schulung & Einarbeitung in Lissabon

  • Arbeitsplatz in einem der "Best Places to Work"

  • Regelmäßige Teamevents: Surfen, Sprachen, Sport & Kulinarik

Umzugsunterstützung
  • Kostenlose, möblierte Unterkunft inkl. Reinigung, Internet & Nebenkosten

  • Flugbuchung direkt über das Unternehmen + Abholung am Flughafen

  • Jährlicher Gratisflug in deine Heimat (innerhalb Europas)

 Starttermin: Februar 2026

Bereit für den Start?

Lebe deine Reiselust, sammle internationale Erfahrung und wachse in einem Umfeld, das Abenteuer und Karriere vereint.

Jetzt online bewerben – in nur wenigen Klicks



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