CX Journey Architect — Europe Lead
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PTJ Fedex Express Portugal, Unip., Lda is seeking a Customer Experience Journey Lead to orchestrate strategic end-to-end customer journeys across Europe. You will partner with business leaders, functional SMEs, service designers, UX researchers and data analysts to translate customer insights into measurable improvements that improve satisfaction, loyalty and business outcomes. The ideal candidate will define journey vision, lead a cross-functional team, own the journey funnel, maintain a
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CX Journey Architect — Europe Lead
Há 1 dia
Leça do Balio, Porto, Portugal FedEx Express México Tempo integral 60 000 € - 90 000 € ContratoPTJ Fedex Express Portugal, Unip., Lda is seeking a Customer Experience Journey Lead to orchestrate strategic end-to-end customer journeys across Europe. You will partner with business leaders, functional SMEs, service designers, UX researchers and data analysts to translate customer insights into measurable improvements that improve satisfaction, loyalty...
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CX Journey Architect — Europe Lead
Há 2 dias
Leça do Balio, Porto, Portugal FedEx Express México Tempo integral 60 000 € - 90 000 € ContratoPTJ Fedex Express Portugal, Unip., Lda is seeking a Customer Experience Journey Lead to orchestrate strategic end-to-end customer journeys across Europe. You will partner with business leaders, functional SMEs, service designers, UX researchers and data analysts to translate customer insights into measurable improvements that improve satisfaction, loyalty...