Danish Customer Service Agent

Há 2 semanas

Lisbon, Portugal speakit Tempo integral

Are you passionate about gaming and interactive entertainment? Are you a fluent Danish speaker with excellent communication skills?

At Speakit, we are looking for

Danish Customer Consultants

to join a global leader in sports betting, gaming, and interactive entertainment. Be part of an innovative team that is shaping the future of online gaming while putting people first.

What will you do as a Danish Customer Consultant:

Be available to support customers via phone, email, and chat

Provide accurate information about products, services, and promotions

Handle customer requests with empathy, patience, and respect

Educate customers on how to use online self-service tools

Ensure customer satisfaction by delivering first-class service

Enter and update customer details accurately in the system

Take ownership of issues and suggest improvements to processes

Native or C1 level of Danish

Advanced level of English

Excellent verbal and written communication skills

PC literacy (MS Office, internet tools)

Flexibility to work in shifts

Strong problem-solving and stress-management skills

Previous experience in customer service or online gaming is a plus

What you will get:

Attractive salary package + meal allowance + annual bonus

Hybrid work model

Health insurance and birthday day off

Referral program & partnerships with external providers

14 salaries per year

Strong focus on personal and professional development (mentorship, e-learnings, training programs)

Great workplace culture with supportive colleagues

This role requires relocation to Lisbon, Portugal.

Only CVs in English will be reviewed.