Dutch Speaking iRobot Support Specialist

Dutch Speaking iRobot Support SpecialistAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and industry-leading global enterprises. We specialize in providing bespoke recruitment solutions for high-growth sectors, ensuring professional excellence in every placement we facilitate across Europe.

Job Overview We are currently seeking a motivated professional for the Dutch Speaking iRobot Support Specialist position in Bulgaria. This role is a unique opportunity to join the thriving consumer electronics industry, providing expert technical assistance and elevating the user experience for one of the world's most innovative robotics brands.

Key Responsibilities

Provide high-quality technical support for iRobot consumer electronics products to Dutch-speaking customers.

Troubleshoot connectivity, software, and hardware concerns through various communication channels.

Maintain deep product knowledge to guide customers through setup and maintenance of smart home appliances.

Document customer interactions with precision to ensure continuous improvement of the support process.

Deliver exceptional service that reflects the premium standards of the global consumer electronics industry.

Collaborate with cross-functional teams to resolve complex technical escalations efficiently.

Contribute to a positive, team-oriented work environment while meeting performance benchmarks.

Native or fluent Dutch (spoken and written) is essential.

Valid EU passport (mandatory).

Strong passion for technology and the consumer electronics sector.

Excellent communication and problem-solving skills, ideally gained in a professional support environment.

Ability to relocate to Sofia, Bulgaria, for this on-site opportunity. What We Offer

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight, transfer, hotel)

Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in

Monthly Performance Bonus

And Much More... Life in Bulgaria

Choosing one of the available Dutch-speaking jobs in this region means experiencing the vibrant charm of Sofia. Bulgaria offers a unique blend of historical architecture and modern urban living, complemented by a temperate climate that invites year‐round exploration. As you look for jobs in Bulgaria, you will find that the country provides an excellent work-life balance and a welcoming community for international professionals.

Beyond the professional benefits, the cost of living in Bulgaria allows for an enriched lifestyle, from exploring the scenic Vitosha mountain to enjoying world‐class local cuisine. Whether you are settling into a new home or connecting with the vibrant expat scene, your transition will be seamless. Start your journey with the Dutch Speaking iRobot Support Specialist position in Bulgaria and discover why so many professionals are choosing this dynamic destination.