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We're looking for the special, unique and amazing YOU@ KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, team work.At KCS we stand for equality and value diversity. We create a safe, diverse environment where opportunities are equal for everyone We do not discriminate based on age, ethnicity, sexual orientation, gender, disability or any factor other than merit. All applications with skills for the position are welcomeWe are looking for an Amazing: French speaker Application SupportSeniority: Mid level - SeniorType of position: Hybrid (2x/week at Lisbon office)The amazing you, will have:Bachelor's degree in Computer Science, Software Engineering, or a related field.4+ years of experience in IT Support/Application Support.Hands-on experience with application support in both Windows and Linux environments.Experience with ticketing tools (Active Directory, and Jira/Snow;) and incident management processes.Knowledge of virtualization technologies (e.g., VMware, Hyper-V).Experience with SQL.Familiarity with monitoring tools for proactive issue identification and resolution.Basic understanding of networking concepts and protocols.Strong customer service orientation with excellent communication skills.Ability to interact professionally with end-users to understand and resolve their issues.Fluency in French is mandatory.To turn yourself from amazing to unique, you ́ll have (plus):ITIL Certification.Why should you become part of our family?You can develop a career that fits you: your career development is personalized, taking in consideration your needs and goals from a short to long termInteresting Challenges Ahead: you can work for several clients from different sectors of activityFree training programs: Our training and certification programs in languages, tech, behavior and business will help you to reach your full potential fasterInternational projects in Benelux: you can gain international experience in Benelux and balance a new way of living with workType of projects (depending on the project you might find one of this types of projects):In hybrid Systems: Is important to balance work with socialization, that ́s why a hybrid system works for us and for youFull Remote projects: If you want to work while you enjoy the comfort of your homeFull Onsite projects: if you prefer the company of your colleaguesTake care of your well-being: Enjoy our free nutrition, psychologist, general medicine appointments and our yoga and personal training days... all remoteWho are we?Founded in 2008 and based in Lisbon, KCS IT is a consulting company in the field of Information Technology and Services, focused on creating value for our clients through three main areas: Consulting, Outsourcing, Innovation and Training. Our commitment to talent development is unmistakable in the recent opening of the Porto, Leiria and Azores hubs, which aims to develop technology for the national and international market. Since 2018 we have been elected one of the 10 major companies in the "Index of Excellence", an initiative that aims to reward organizations that invest most in the development and satisfaction of their employees.
