Application Support Analyst

Your connection with Aubay starts with the following lines: Aubay Portugal is a French multinational company present in Portugal since 2007. We have offices in Lisbon and Porto and are specialized consultants in Management, Implementation, Development, and Maintenance of Information Systems. We operate across several sectors such as banking, insurance, telecommunications, services, energy, and transportation, with more than 150 active partners. What we are looking for Experience with application stability, availability, and incident management , including monitoring, troubleshooting, problem resolution, and ITIL compliance Technical support and collaboration with development and Scrum teams , implementing upgrades, patches, and new functionalities Platform monitoring and observability using Dynatrace, Jaeger, Grafana, Prometheus, and ELK, ensuring early detection and resolution of issues Deployment and resource management for applications (Tomcat, Apache, JBoss, WAS), APIs (Axway/APIGee), and cloud/container environments (AWS, GCP, Kubernetes, ArgoCD, OpenShift)Process automation, scripting, and execution of manual operations , including CI/CD pipelines (GitLab, ArgoCD, Jenkins, Nexus) and configuration management (Ansible, Terraform)Job and flow supervision with Control-M and CFT/Connect Express, monitoring job chains and transfer messages Expertise in Linux RHEL OS , relational databases (MSSQL Server, PostgreSQL), performance tuning, heap/thread dump analysis, and log analysis Problem-solving, critical thinking, communication, team collaboration, resilience, autonomy, accountability, time management, and prioritization English B2What we offer you Health insurance Career development with continuous feedback and growth opportunities Hybrid working model in Lisbon Access to the Aubay Learning Academy for technical and soft skills development Dynamic environment with national and international projects Team events and company gatherings What makes us different?Transparent communication and strong team spirit Recognition awards and birthday gifts No dress code — be yourself A friendly work culture where everyone knows your name You'll grow in good company — isn't that one of the best ways to evolve professionally?If we got your attention, we now hope to spark your enthusiasm. Ready for the first step?We're waiting for you at maria.t.moreno@aubay.pt Personal Data collected by AUBAY PORTUGAL as Data Controller, regarding the identification, contact and professional capabilities of the candidates, in the present procedure, will be processed for the application analysis, having in consideration that the processing is conducted in order to to take the steps, at the request of the data subject, prior to entering into a contract; Personal data sent through the present application will be kept by Aubay during the application procedure and will remain stored whilst updated (for two years period). The collected data might be transferred or include other processing activities, as long as the data subject is informed, in the occurrence of a standard application and selection procedure, for the compliance of legal obligations for the time required by law. For any queries or request regarding personal data protection rights, the Data Subject may contact AUBAY PORTUGAL's headquarters in Avenida Duque D`Ávila, nº46 em Lisboa or use the DPO's e-mail - dpo@aubay.pt. The Data Subject also has the right to file a complaint with the National Data Protection Authority – . (please do not include data regarding racial or ethnical origins, political opinions, religion, philosophy, biometrical data, health data, sexual life and orientation, or relating to criminal convictions and offences.)