ServiceNow Developer

Há 7 dias

Lisbon, Lisbon, Portugal Prime Nearshore Tempo integral

Would you like to join an international project in the banking sector? At Prime Nearshore, you will not simply be joining a project, you will become part of a team focused on the continuous development and improvement of a ServiceNow platform used within a demanding and highly regulated business environment.

About the Project

We are looking for a

ServiceNow Developer

to join a major international project in the banking sector.

You will contribute to the configuration, customization, and development of the platform, primarily focusing on

ITSM

modules, including Incident and Problem Management.

You will collaborate with technical and business teams, translating functional requirements into scalable solutions aligned with ServiceNow best practices.

Configure, customize, and develop solutions on the

ServiceNow

platform

Implement and maintain

ITSM

modules, including Incident and Problem Management

Translate business requirements into robust and scalable technical solutions

Develop workflows, automations, and integrations with external systems

Create dashboards, reports, and operational monitoring solutions

Support end users and troubleshoot platform-related incidents

Ensure compliance with development, governance, and security best practices

Collaborate with business teams, administrators, developers, and other stakeholders

Contribute to the future implementation and evolution of additional ITSM modules

Solid experience in ServiceNow development, configuration, and customization

Strong knowledge of

ITSM , particularly Incident and Problem Management

Experience with integrations using

REST APIs

Knowledge of

IntegrationHub

Understanding of ServiceNow governance and development best practices

Familiarity with

ITIL

processes and principles

Strong analytical, communication, and problem-solving skills

Ability to work autonomously and collaborate with technical and functional teams

English proficiency between

B2 and C1

ServiceNow CSA certification is mandatory

Nice to Have

CIS-ITSM certification

Additional ServiceNow development certifications

Knowledge of

CMDB

Experience or knowledge of

ITOM

Previous experience in banking or another regulated environment

Work on an international project with real business impact

Competitive salary package, meal allowance, and flexible benefits

Join a company with more than 2,360 talented professionals worldwide

Be part of a culture focused on technical excellence, collaboration, and innovation

Benefit from continuous learning, certification, and career development opportunities