French & English Speaking Customer Support Advisor | Lisbon, Portugal

Há 2 dias

Amadora, Lisbon, Portugal WW Talents Tempo integral

Are you fluent in

French

and

English

currently based in Portugal? Join an international customer service team in

Lisbon

and develop your experience in a professional, multicultural environment.

Location Sete Rios ,

Lisbon, Portugal – On-site (No relocation support is provided)

Compensation & Benefits

Base salary: €1,100 gross/*14- month

€150 Language Package

Performance & attendance bonus up to €80

€7 meal allowance per working day

Work Schedule Monday–Sunday:

08:00–22:00 with rotating shifts (5 days/week; 8 hours/day; 2 rotating days off per week)

Your Role As a Customer Support Advisor, you will assist French-speaking customers, handle inquiries, and provide clear and effective solutions while delivering a positive customer experience.

Responsibilities

Provide professional customer support.

Respond to customer inquiries and requests.

Identify customer needs and offer suitable solutions.

Handle customer concerns efficiently and professionally.

Maintain high standards of service and customer satisfaction.

Requirements

Strong French & English language skills (C1/C2) for professional customer communication.

Good communication and problem-solving skills.

Customer-focused and professional approach.

Availability to work rotating shifts, including weekends.

Currently based in Portugal.

Take the next step in your

Customer Support career

and join an international working environment in Lisbon.