(German) Customer Support Representative

2 semanas atrás


Lisbon, Portugal Alpineo Consulting Portugal Tempo inteiro

(German) Customer Support Representative (m/f)About the job (German) Customer Support Representative (m/f)Type of position:Full-time positionKey languages:Fluent level of GermanSector:Customer ServiceAbout our Client:Would you like to work in dynamic, multicultural environment? If you are willing to take challenges and become a part of a global international company, this opportunity might be for youAs a Customer Support Agent, you will be responsible for guaranteeing a great level of customer satisfaction This role is critical to recognize any troubles that customers may experience and to solve them efficiently and accordingly.The Offer:- Online chatting, e-mailing, and handling incoming customer requests and calls, accordingly assigned;- Recognizing the client's issue and resolving it through investigation- Keeping a record of every action and classifying situations and potential faults- Creating and assisting with accounts, reviewing and uploading videos, and channel upkeepRequirements:- A minimum of 1 year experience in customer support- Treat all data with utmost confidentiality- Competitive salary with monthly and yearly bonuses;- Meal allowance, health- and life insurance;- Comfortable office space with free snacks and beverages;- Growth & Learning opportunities within the company.The Process:- Submit your application and don't forget to send an updated CV;- Get a call by our Recruitment Specialist;#J-18808-Ljbffr



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