Senior MuleSoft Platform Operations Engineer
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We are growing. And we are looking for talented people. At Decskill, we believe that technological excellence is driven by human talent. We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.
As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams. Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously. Mandatory
Requirements:
5-7 years of experience in MuleSoft platform management and operations, with a focus on platform support rather than API development. Strong expertise in Terraform, GitHub and OpenShift. Experience with Argo CI/CD. Knowledge of API security, authentication and authorisation mechanisms, including OAuth and OpenID Connect. Foundational knowledge of AWS and Azure. Knowledge of ITIL processes, including incident, problem and change management.
Experience providing L3 support, handling escalations from L2 teams and resolving incidents within agreed SLAs. Strong troubleshooting skills using logs, monitoring tools and system diagnostics. Experience conducting root cause analysis and recommending corrective actions. Experience monitoring platform capacity, performance, availability and scalability. Ability to develop and maintain automation scripts for operational tasks. Experience supporting deployments, releases and production changes.
Ability to create and maintain operational documentation, SOPs and knowledge articles. Strong stakeholder engagement and communication skills, including the ability to explain technical information and facilitate workshops in multicultural environments. Ability to work autonomously and collaborate with cross-functional teams and internal and external providers. Degree in Computer Science or a related field. English proficiency at C1 level. Availability for occasional on-call and out-of-hours support. Availability for occasional short-term international travel or temporary relocation.
Nice to Have:
Knowledge of XML, XSD, WSDL, WS-*, Java and JSON. Experience with MuleSoft Omni Gateway / Flex Gateway. Understanding of networking fundamentals, including virtual IPs, firewalls and load balancers. Experience with certificate lifecycle management. Working knowledge of SOAPUI and Postman. Knowledge of Silva. Find with us the right opportunity to grow What you can expect from us
Long-term projects with national and international context Opportunities to grow technically and professionally A people-first culture, focused on transparency and trust Teams that value ownership, collaboration and stability
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