Account Manager
Há 6 dias
The purpose of the Senior Marketplace Account Manager role is to drive substantial growth and success for medium to large accounts within AUTODOC's automotive product marketplace. This role involves developing and managing strategic customer relationships, utilizing data-driven insights to influence business decisions, and leading initiatives that enhance seller satisfaction and business performance. The Senior Marketplace Account Manager acts as an advocate for sellers internally, ensuring their needs are met and exceeded, while also contributing to the continuous improvement of AUTODOC's product offerings.Key responsibilities:Strategic Account Management: Own and manage all facets of the account management process for medium to large accounts, building and maintaining strategic relationships with key customers.Seller Advocacy and Support: Act as the voice of the seller internally, ensuring their needs and concerns are addressed promptly and accurately. Provide high-level support and strategic guidance to sellers to help them succeed.Business Operations and Performance Analysis: Utilize tools, systems, and processes to drive results across the seller lifecycle. Analyze key metrics and use data-driven insights to make informed business decisions and improve seller performance.Product Expertise and Improvement: Exhibit deep knowledge of AUTODOC's product offerings and the broader ecosystem. Identify product bugs, high-severity events, and feature enhancements, driving resolution and contributing to product development based on seller and customer feedback.Competitive Analysis and Growth: Conduct deep dives on seller issues and the competitive landscape, delivering recommendations to improve seller and customer engagement and grow the business. Develop and implement seller-specific account plans.Mentorship and Team Development: Serve as a mentor to colleagues, providing guidance and support to help grow their skills and capabilities. Offer regular feedback and create opportunities for professional development.Requirements:2+ years of experience in a similar role/areaFluent English and German (Fluency in any other EU language is a plus (French, Italian, Spanish, and Swedish especially)Relevant working experience in e-CommerceRelevant working experience in Sales and/or Account ManagementFamiliarity with CRMs (HubSpot), Seller Portal tools and platforms is a plusPrevious experience in Seller Onboarding or Support is a plusSelf-motivated, results-driven, and autonomous with strong leadership qualitiesAnalytical, strategic thinker with excellent problem-solving abilitiesDetail-oriented, well-organized, and efficient in managing tasks and processesStrong communication and interpersonal skills, effective with stakeholdersSeller-centric mindset, excellent at advocating and supporting seller needsBachelor's Degree (Business Administration, Marketing, Commerce, or a related field)What do we offer:Competitive salaries based on your professional experienceFast growing international company with stable employmentAnnual vacation and 1 additional day off on your birthdayMental Wellbeing Program – providing you and your immediate family members with free and confidential mental and physical health support services for a wide range of personal and work-related issues.Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coachingFree English and German language classesReferral Program with attractive incentivesFlexible working hours and hybrid work
-
Account manager
4 semanas atrás
Portugal Opal Tempo inteiroA Opal está à procura de um Account Manager, que resida no Porto, para integrar a equipa digital com disponibilidade imediata. Procuramos alguém que faça a ponte entre o cliente e a agência, atuando, simultaneamente como gestor de projetos e consultor estratégico. Enviar CV para geral@opal.pt. O campo do assunto do email deverá ser "Account Manager -...
-
Account Manager
Há 5 dias
Portugal AUTODOC Tempo inteiroThe purpose of the Senior Marketplace Account Manager role is to drive substantial growth and success for medium to large accounts within AUTODOC's automotive product marketplace. This role involves developing and managing strategic customer relationships, utilizing data-driven insights to influence business decisions, and leading initiatives that enhance...
-
Account manager
3 semanas atrás
Portugal Vertsa Play Tempo inteiroAccount Manager at Vertsa Play Are you a natural negotiator with a passion for creating high-impact marketing moments? Do you enjoy working closely with partners, crafting promotions that drive engagement, and improving results through smart optimisation? If so, this role is for you. We're looking for an Account Manager who can build strong relationships...
-
Account manager
4 semanas atrás
Portugal AUTODOC Tempo inteiroThe purpose of the Senior Marketplace Account Manager role is to drive substantial growth and success for medium to large accounts within AUTODOC's automotive product marketplace. This role involves developing and managing strategic customer relationships, utilizing data-driven insights to influence business decisions, and leading initiatives that enhance...
-
Account Manager
4 semanas atrás
portugal AUTODOC Tempo inteiroThe purpose of the Senior Marketplace Account Manager role is to drive substantial growth and success for medium to large accounts within AUTODOC's automotive product marketplace. This role involves developing and managing strategic customer relationships, utilizing data-driven insights to influence business decisions, and leading initiatives that enhance...
-
Account Manager
Há 7 dias
Portugal AUTODOC Tempo inteiroThe purpose of the Senior Marketplace Account Manager role is to drive substantial growth and success for medium to large accounts within AUTODOC's automotive product marketplace. This role involves developing and managing strategic customer relationships, utilizing data-driven insights to influence business decisions, and leading initiatives that enhance...
-
Account Manager
Há 5 dias
Portugal AUTODOC Tempo inteiroThe purpose of the Senior Marketplace Account Manager role is to drive substantial growth and success for medium to large accounts within AUTODOC's automotive product marketplace. This role involves developing and managing strategic customer relationships, utilizing data-driven insights to influence business decisions, and leading initiatives that enhance...
-
Sr. Digital Account Manager
4 semanas atrás
Portugal TransPerfect Tempo inteiroOVERVIEW The Senior Digital Account Manager plays a critical role in driving client retention and account growth through exceptional service delivery, proactive communication, and sound strategic guidance. The role is responsible for managing for managing core and most highly-visible digital marketing client relationships and crafting strategic execution...
-
Sr. digital account manager
4 semanas atrás
Portugal TransPerfect Tempo inteiroOVERVIEW The Senior Digital Account Manager plays a critical role in driving client retention and account growth through exceptional service delivery, proactive communication, and sound strategic guidance. The role is responsible for managing for managing core and most highly-visible digital marketing client relationships and crafting strategic execution...
-
Digital Account Manager
4 semanas atrás
Portugal TransPerfect Tempo inteiroOVERVIEW The Digital Account Manager plays a critical role in driving client retention and account growth through exceptional client service. The role is responsible for building strong, long-lasting client relationships by ensuring excellence in delivery, clear communication, and strategic guidance. With expertise in digital marketing, the Digital Account...
