Greek & English-Speaking Content Moderator | Lisbon, Portugal
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We are recruiting Greek- and English-speaking Content Moderators for an international company in Lisbon. You will help keep content on a leading e-commerce platform high-quality and safe, using your language skills and knowledge of the Greek market to make objective decisions based on policy.
Key Responsibilities
Build and maintain in-depth knowledge of the platform's product and service standards
Review content within agreed service levels and quality targets
Make accurate decisions informed by local market knowledge to ensure content quality
Ensure that uploaded content complies with platform policies and the law, and is safe
Escalate issues according to company procedures
What We're Looking For
Fluent Greek and English, written and spoken
Strong analytical thinking and sound, objective judgement based on policy guidelines
Good understanding of Greek market, language and cultural nuances
Familiarity with e-commerce platforms and online content
High attention to detail and accuracy
Ability to handle high workloads, including peak volumes during promotional and seasonal campaigns
Resilience, integrity and the ability to handle sensitive content professionally
Flexibility to adapt to policy changes and rotating schedules
Right to work in Portugal
What's On Offer
Competitive monthly base salary
Daily meal allowance
Monthly attendance bonus
International, multicultural work environment in the heart of Lisbon
Working hours
Full-time, on-site
Rotating shifts, Monday to Sunday (24/7 operation), with 2 rotating days off per week
Location On-site in Lisbon, Portugal. This role does not include relocation support, so it suits candidates already based in Lisbon or able to relocate independently.