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Join a leading international company in the
BPO industry , supporting a major European
e-commerce and online marketplace platform Location:
Lisbon, Portugal (On-site) Position:
Customer Support Representative Key Responsibilities
Provide high-quality customer support via phone, email, and chat. Assist customers with orders, deliveries, returns, refunds, and account-related inquiries. Resolve customer issues efficiently while ensuring a positive customer experience. Deliver professional and personalized support. Requirements
Dutch proficiency at C2 level
and
English proficiency at C1 level or above . Excellent communication and problem-solving skills. Strong customer-oriented mindset. Previous experience in customer service or e-commerce is an advantage. Ability to work in a dynamic, multicultural environment. What We Offer
Competitive salary package. International and multicultural working environment. Career growth and development opportunities. Professional training and ongoing support. Friendly and collaborative team environment.