Customer Support Agent – Lisbon
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Are you fluent in Dutch and English and looking for a stable back-office role in Lisbon? Join a dynamic team handling connected services and case management with predictable daytime hours and competitive benefits
What We Offer
Base Salary:
€1,400.00 gross / month
Performance Bonus:
Up to €100.00 / month extra
Work Schedule:
Rotational shifts between 07:00 and 22:00 (Lisbon time)—no overnight shifts
Work Environment:
Modern on-site office setting in Lisbon
Key Responsibilities
Provide high-quality non-voice back-office customer support in Dutch and English
Manage case files, account updates, and connected service workflows with precision
Deliver prompt, effective solutions to ensure total customer satisfaction
What We Are Looking For
Languages:
Fluent proficiency (written and spoken) in both
Dutch
and
English
Location:
Based locally in Lisbon, Portugal (or ready to communicate immediately)
Skills:
Strong attention to detail, problem-solving mindset, and comfortable using digital management tools