Senior Application Support
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Did you know that the average reading time for a job advertisement is only 30 seconds? Let's use them well: 18 years of experience. 20 offices and 2 Talent Hubs. 10 internal programmes designed with you in mind. We are looking for a
Senior Application Support
to join an international team Location:
Lisbon Level of Experience: Mid (3 to 6 years) Salary Package & Benefits: €1,750 to €3,500 (salary base) + Meal Allowance + Flexible Benefits The candidate will join the Shared Data Ecosystem (SDE) team, supporting several applications related to Accounting, Risk, and regulatory reporting activities. The role combines production monitoring, Level 2 application support, troubleshooting, and new feature implementation within an international environment.
Main Tasks: Troubleshoot and resolve production incidents and technical issues. Monitor and pilot production activities. Provide Level 2 support to internal clients. Design, write, maintain, and correct Linux Shell scripts. Investigate issues and implement short-term workarounds and procedures. Participate in defining and implementing long-term fixes. Document incidents, procedures, and technical solutions. Manage and release developments into production. Work with change, incident, and problem management processes. Participate in on-call duties when required, including weekends and nights.
Technical Skills: SQL Shell scripting Good overall IT knowledge ServiceNow GitLa Ansible Production monitoring and application support
Soft Skills:
Strong analytical and problem-solving skills High level of reactivity Good prioritization and multitasking skills Rigor, precision, and attention to detail Strong teamwork and collaboration Client-focused and results-oriented mindset Good spoken and written communication Strong interest in understanding financial and risk-related applications
Language Skills: English: Proficiency is mandatory
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