Support applicatif FR speaker C2
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Et si votre prochaine opportunité professionnelle était avec Consort Portugal ?
Nous recrutons des professionnels Conseiller(e)s Client francophones
La mission est simple : aider et accompagner les clients dans l'utilisation de leurs outils et applications.
100 % appels entrants
Pas de prospection, pas de vente
Du conseil, du support et de l'accompagnement
Porto |
Hybride |
CDI
08h00-17h00, LU-VE (week end libre)
1 000 € à 1 500 € nets/mois
Panier repas 10€/jour.
Français C2 / natif
Assurance santé et assurance vie (15k) offertes
Connaissances informatiques
Votre quotidien
Vous rejoignez une équipe d'assistance applicative intervenant dans un environnement banque et assurance.
Votre mission consistera notamment à :
Répondre aux demandes des clients par téléphone / e-mail
Les accompagner dans l'utilisation de leurs outils et applications
Résoudre ou orienter leurs problématiques
Garantir une excellente qualité de service
Identifier et signaler les anomalies ou incidents
Respecter les règles de sécurité et de confidentialité
Partager les bonnes pratiques avec votre équipe
Proposer des pistes d'amélioration pour optimiser le service
Nous recherchons avant tout
Des professionnels ayant un véritable sens du service client
Un excellent niveau de français, C2 ou natif
Une bonne capacité d'écoute et de communication
Une appétence pour l'univers informatiques
De la rigueur et de la résilience
Un bon esprit d'équipe
Pas besoin d'être commercial : ici, votre priorité est de prendre soin du client et de lui apporter la bonne solution.
Intéressé(e) ? Échangeons
#Frenchspeaker, #Porto
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