Franchise Standards
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Emma – The Sleep Company is seeking a pragmatic professional to own standards, SOPs and playbooks across our multi-market franchise operations. You will translate brand expectations into clear rules and govern the cycle from draft to published manual, collaborating with Sales, Ops, Legal and Tech. You'll design audits, set governance, and ensure training and rollout reach franchisees. Fluency in English is essential, plus a bias for hands-on delivery, ambiguity tolerance and continuous