Studio Manager | Premium Beauty Studio | Lisbon

Studio Manager | Premium Beauty Studio | Lisbon THE-FACE-ONLY

is looking for a Studio Manager to oversee the daily operations and development of our facial massage and cosmetology space in Lisbon. This is a hands-on management role. The manager is responsible not only for coordination and reporting, but also for supporting the team on-site and replacing administrators when needed.

What you'll do

Oversee daily studio operations, keeping workflows smooth and service standards consistently high.

Lead and support the team, setting clear expectations for professionalism, punctuality, presentation, and client care.

Manage team schedules, shift cover, and last-minute changes.

Step in at the front desk when needed, ensuring seamless bookings and a welcoming client experience.

Support the recruitment, onboarding, and training of front desk staff and beauty professionals.

Monitor treatment quality, client feedback, and reviews, and resolve concerns with care and professionalism.

Manage stock, supplies, retail products, ordering, and merchandising.

Track retail sales and identify opportunities for promotions and revenue growth.

Coordinate partnerships, influencer visits, PR activities, and events.

Monitor key performance indicators and share regular updates with the owners.

Bring forward ideas to improve service, team efficiency, and the overall client experience.

What you'll bring

An organised, proactive, and dependable approach.

Confidence in managing people, maintaining standards, and supporting the team.

Strong communication, coordination, and problem-solving skills.

A willingness to take ownership of the studio's daily performance.

Confidence with sales and an interest in retail, partnerships, and marketing.

Experience in beauty, wellness, hospitality, retail, or service management is a plus.

What we offer

A performance bonus linked to studio results.

Paid annual leave.

The opportunity to work directly with the owners and help shape the studio's future.

Room to grow within an expanding beauty business in Lisbon.

The Studio Manager plays a key role in the daily success, team performance, client experience, and growth of THE-FACE-ONLY Portugal.

We'd love to meet you If this sounds like your kind of role,