Business Analyst

In 1966, in Marseille, while the world was talking about Star Trek , Sodexo was serving its first customers, launching our journey in Quality-of-Life Services, led by the visionary Pierre Bellon.Since then, we have continued to grow, providing essential everyday solutions and improving the lives of millions worldwide. Supported by 400,000 dedicated colleagues in 64 countries, we keep expanding and innovating.About Sodexo Business Services (SBS)Portugal is no exception Seven years ago, we established Sodexo Business Services (SBS), our shared service center. Here, you will have the opportunity to join various Financial teams such as Record to Report, Order to Cash, Purchase to Pay, Financial Analysis, and Master Data, supporting European markets and ensuring business growth.Join UsWe are looking for talented professionals to be part of our team, bringing unique skills and perspectives to help us grow even further.Opportunity: Business Analyst The role focuses on simplifying Supply Management processes for operations through a lean approach, as part of the ERP process workstream jointly led by Finance and Supply Management. With a regional scope and an initial focus on European On-site Services, the role is responsible for analyzing current processes, identifying root causes of inefficiencies, and driving standardized, scalable improvements. Working closely with Supply, Finance, Operations and IS&T, the role designs, tests and implements simplified processes aligned with Global Supply Management standards. It supports change management, process governance and continuous improvement by defining KPIs, enabling best practice sharing across countries, supporting system enhancements, and ensuring the consistent adoption of standard processes to improve efficiency, compliance and user experience.Key Responsibilities:Work with country teams to lead a short-term study on local existing processes versus Global Standard processes. Map root cause, pain points and country specificities – identify commonalities, make recommendations.Draft and propose a plan of concrete actions to improve current process on below topics:PR / PO processes incl. approval lead time & complianceGood receipt lead time & simplificationInvoice matching Measure /Benchmark Process Performance IndicatorsSupport to define and drive the overall roadmap Feed the development of supporting IS&T solutions starting with the European countries Review & approve change requests and country localizationsEnforce the implementation of standard practices where gaps are identified and escalate significant issues to the Group Process Governance Committee What You Need to Succeed:Bachelor's degree in relevant fieldIdeally have worked in Supply Management for 3+ yearsStrong knowledge of procure to pay processProcess driven orientation and experience of working with cross functional teams and global stakeholdersExperience insupporting change at a senior management level with internal and external stakeholders as well as suppliers Project Management experience is a plusFluency in English required, ability to speak other European language is a plusCommunicator and NegotiatorPlanning (workplan, resources) and tracking (indicators, actions)Problem solving, hands-onDisciplined and accountableVerbal CommunicationFlexibility to travel What We Offer:Hybrid work model and flexible working hours;Health & Life Insurance;Meal allowance paid via card;Additional paid leave (birthday, volunteering day, extra vacation day);Access to 6,000+ free online courses;Professional growth opportunities within Sodexo;Participation in multicultural projects;Well-being initiatives to support our teams. Apply now Send your CV to Recruitment.SBS.Portugal@sodexo.com with the job title in the subject line. Explore all our career opportunities here: Sodexo Careers.Learn more about Sodexo: YouTube - Sodexo.Diversity & Inclusion StatementSodexo is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit. Data Privacy:We respect your privacy. Your personal data will be used exclusively for recruitment purposes, processed under GDPR regulations, and treated confidentially. For further details, contact privacy.sbs@sodexo.com.