Patch Management Officer

Are you a Patch Management Officer seeking a new interesting challenge? If your answer is yes, it's your lucky day so keep reading, it can be just what you're looking for WHAT WE ARE LOOKING FOR IN YOU?2 – 5years experience in IT operations, systems administration, or information security roles. Experience working in environments subject to audits and regulatory compliance (e.g., finance, healthcare, government) is a plus. Familiarity with ITIL or similar frameworks. Understanding of change management and incident escalation processes. Knowledge of frameworks and compliance standards (e.g., ISO 27001, NIST, PCI-DSS, CIS). Awareness of cybersecurity best practices. Basic to intermediate knowledge of networking, firewalls, and endpoint devices. Understanding of virtualization platforms (VMware, Hyper-V) and cloud infrastructure (AWS, Azure, GCP). Concepts and processes of patch lifecycle management. Understanding of vulnerability scoring systems (e.g., CVSS). Familiarity with vulnerability assessment tools (e.g., Tenable, Qualys, Rapid7). Analytical and Risk Assessment Skills Ability to assess the impact of missing patches and prioritize based on business risk. Identify systems vulnerable to known exploits and determine mitigation actions. Communication and Collaboration Strong verbal and written communication skills to liaise with IT, Security, and Business Units. Ability to explain technical details to non-technical stakeholders. Documentation and Reporting Skilled in creating patch reports, compliance dashboards, and documentation. Attention to detail for maintaining audit trails and policy compliance records. HOW WILL YOUR DAILY JOB BE?Patch Deployment Planning: Develop patch deployment schedules and maintenance windows. Coordinate with IT teams to plan and test patch rollouts. Minimize disruption to business operations during patch implementation. Vulnerability Management Support Collaborate with the cybersecurity team to align patching with vulnerability scans. Address vulnerabilities identified in external or internal assessments. Ensure remediation timelines are met according to risk thresholds. Monitoring and Reporting: Monitor patch deployment success rates and failures. Generate compliance and audit reports. Track and report on unpatched systems or delayed updates. Tool Management and Optimization Evaluate optimization in patch management tools and platforms. Evaluate and recommend patch management technologies.Ensure patch tools are updated and properly configured. Collaboration and Communication Work closely with infrastructure, application, and security teams. Work with application owners and system admins to validate patch outcomes. Communicate patch impacts and timelines to stakeholders Escalate unresolved or high-risk issues to management. Risk and Exception Handling Manage and document patch exceptions and delays. Conduct risk assessments for systems that cannot be patched. Recommend and apply compensating controls as needed. Policy and Documentation Maintain up-to-date patch management policies and procedures. Document patching activities, exceptions, and rollback plans. Ensure compliance with regulatory or industry standards (e.g., ISO 27001, NIST, PCI-DSS). WHERE AND WHEN?Workplace: Porto + hybrid workWork Schedule: 9AM to 6PM WHAT WE CAN OFFER YOU?Permanent contract Pay and benefits - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan + Health Insurance).Opportunity knocks - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews. Learn as you grow - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.Bring your buddy - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you'll receive a very attractive cash award.Connect globally - Work with people from all over the world. You can feel the multicultural workforce.And so on - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun WHO ARE WE?Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968, being part of the Tata Group. With a presence in 55 countries and over 600,000 employees, TCS is recognized as the #1 Employer in Europe by the Top Employers Institute In our portfolio of services, we have information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS We stand out for our experience, reliability, passion, confidence, creativity and skills WELCOME, WE ARE WAITING FOR YOU