Customer Delight for Social Media
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- Contract: 12-month renewable
- Training: 3 weeks
- Schedule: 8h/day Monday to Sunday between 7am to 10pm / Rotating shifts
- Languages: Russian + English
About World Talent Selection
World Talent Selection is an international recruitment company based in Portugal. We specialize in recruiting talent in Customer Service, Tourism, and Secretariat across several markets.
Your Working Day
- Provide support to small and medium-sized businesses via chat, email, and phone.
- Support and expand the self-serve advertising base in the digital advertising domain.
- Deliver pre- and post-sales support for self-service products.
- Provide product and tool support to enhance client experience.
- Identify trends and solve issues faced by multiple SMB clients.
- Resolve customer issues in a timely manner and proactively communicate progress.
- Provide product insights and feedback to engineering teams.
Why Apply to World Talent Selection?
- Join a growing international recruitment company with a strong presence in Portugal.
- Be part of a multicultural and dynamic environment.
- Develop your career in the fast-growing digital advertising sector.
- Gain international work experience in one of Europe’s most vibrant cities.
- Benefit from stability, professional growth, and continuous support.
What You Need
- Fluent in Russian and good English.
- Excellent communication skills.
- Problem-solving mindset.
- Strong verbal, written, and listening skills.
- High school diploma or equivalent (mandatory).
You Will Benefit
- 12-month renewable contract.
- Work in sunny Lisbon.
- 3 weeks of initial training.
- Rotating schedule: Monday to Sunday between 7am and 10pm, 8h per day, 2 days off per week.
- Private healthcare and dental care from contract signature.
- Stable employment and career progression opportunities.
- Great team activities.
Relocation Package (Candidates Abroad)
- Airport pick-up.
- Flight refund after 9 months in the company.
- Accommodation: room in a shared apartment with other employees.
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