Customer Support Specialist
Guarde esta oferta e mantenha a sua pesquisa organizada
Crie uma conta gratuita para guardar ofertas, criar alertas e voltar a este anúncio a partir do seu painel.
Ao continuar, aceita os nossos Termos & Política de Privacidade.
About the Role
We are recruiting on behalf of a leading global customer service provider for a French & English Customer Support Specialist (Car Rental Service) based on-site in Porto, Portugal. In this role, you will provide personalized assistance for a leading European car rental brand, handling customer inquiries across the entire rental journey—from reservations to post-rental support.
Key Responsibilities
- Deliver personalized customer support via phone, email, and messaging channels.
- Assist clients with pre-rental inquiries, bookings, and reservation details.
- Identify business opportunities by suggesting additional services and modalities tailored to customer needs.
- Provide ongoing support during active rental periods and handle post-rental matters, including billing, invoicing, and damage reports.
- Resolve client issues and conflicts efficiently while maintaining a high standard of professionalism.
Requirements
- Language Proficiency: Native or high fluency in French, alongside strong English skills.
- Work Model & Location: Readiness to work On-site in Porto, Portugal.
- Schedule: Full-time Monday to Friday (rotative shifts between 07:00 and 18:00, or fixed 08:00 to 17:00). Fixed Weekends Off (Saturday & Sunday).
- Experience: 1+ years of contact center or customer service experience is preferred.
- Skills: Strong digital literacy, sales orientation, active listening, and conflict-resolution abilities.
What We Offer
- Contract: 6-month initial contract.
- Work-Life Balance: Fixed weekends off.
- Relocation Assistance: Shared accommodation support for up to 12 months for eligible candidates relocating to Portugal.
- Professional growth within an international automotive/travel support setting.
How to Apply
Please send your CV or get in touch directly via email at mohammad.alireza@cbtalents.org
-
French Customer Support Specialist in Braga
Há 16 horas
Vila Nova de Famalicão, Portugal Cross Border Talents Tempo integralReady to Take Your Career to the Next Level? We're seeking a Customer Success Specialist to join our dynamic team! If you're innovative, personable, and thrive in a fast-paced, ever-changing environment, this opportunity could be perfect for you. Role Overview: As a Customer Support Advisor, you’ll assist clients via phone, chat, email, and social...
-
French Customer Support Specialist in Porto
Há 16 horas
Vila Nova de Gaia, Portugal Cross Border Talents Tempo integralLaunch Your Journey as a Customer Success Specialist! Become part of a vibrant team where innovation, collaboration, and agility are the keys to thriving in a dynamic, fast-paced environment. If you're ready to elevate your career, this is your chance! Role Overview: As a Customer Success Specialist, you’ll serve as the go-to contact for clients,...
-
German B2 Customer Support Specialist in Porto
Há 16 horas
Vila Nova de Gaia, Portugal Cross Border Talents Tempo integralKickstart Your Career as a Customer Success Specialist! Join a dynamic team where creativity, teamwork, and adaptability drive success in a fast-paced environment. If you're looking for the next step in your professional journey, this opportunity is for you! About Us: We are committed to delivering top-tier service to our clients and their customers....
-
Vila Nova de Gaia, Portugal Cross Border Talents Tempo integralAre you fluent in French and seeking a new opportunity? We’re on the lookout for a skilled individual to join our team as our Customer Service Maestro! About Us: We are committed to delivering exceptional customer satisfaction and strive to create a friendly experience for every client. Our team promotes a positive workplace culture rooted in...
-
French Customer Support Specialist in Porto
Há 16 horas
Vila Nova de Gaia, Portugal Cross Border Talents Meio períodoLaunch Your Journey as a Customer Success Specialist! Become part of a vibrant team where innovation, collaboration, and agility are the keys to thriving in a dynamic, fast-paced environment. If you're ready to elevate your career, this is your chance! Role Overview: As a Customer Success Specialist, you’ll serve as the go-to contact for clients,...
-
German Customer Support Specialist
Há 3 horas
Vilar De Andorinho, Portuguese Republic, Portugal Cross Border Talents Tempo integralProvide customer support in German and English via phone, email, and chat, assisting customers with inquiries and troubleshooting to ensure a positive experience. Requires near-native German and C1 English.
-
German Customer Support Specialist
Há 3 horas
São Mamede De Infesta, Portuguese Republic, Portugal Cross Border Talents Tempo integralProvide customer support in German and English via phone, email, and chat, assisting customers with inquiries and troubleshooting to ensure a positive experience. Requires near-native German and C1 English.
-
Customer Support Specialist – French Speaker
Há 3 horas
Vila Nova De Gaia, Portuguese Republic, Portugal Jobsonboard Tempo integralAre you passionate about helping people, solving problems, and delivering excellent service? Do you enjoy working in a dynamic, international environment where communication and empathy truly matter? We are looking for French-speaking Customer Support Specialists to join a growing telecom-related customer service operation in Porto. This is a fully on-site...
-
French Speaking Customer Support Specialist
Há 3 horas
Vila Nova De Gaia, Portuguese Republic, Portugal C&D Talent Advisory Tempo integralHow to Apply; Send your CV tocan.dinler@cbtalents.orgor Use Application FormAmajor European telecommunications provider, delivering mobile, broadband, and digital connectivity services to millions of customers, is expanding itscustomer experience team in Porto .We are currently looking for aFrench-speaking Customer Support Specialistto assist customers with...
-
Customer Support Specialist
Há 22 horas
Vila Nova de Gaia, Porto, Portugal Cross Border Talents Tempo integral 12 000 € - 17 000 € ContratoAbout the Role We are recruiting on behalf of a leading global customer experience provider for a Italian & English Customer Support Specialist based on-site in Porto, Portugal. In this role, you will deliver exceptional service to customers, handling inquiries via digital platforms while identifying opportunities to enhance their experience and suggest...