Workplace Services Engineer L3
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We're fast learners,
hard workers, natural collaborators... and we Make Modern Happen
Our ambition is to
unlock the potential of our digital world so that organisations everywhere can
innovate and thrive securely.
We aim to achieve
this goal by bringing together the world’s most talented people and the most
powerful technologies, combining them to address our customers' challenges and to
build something stronger together.
If you share our
vision, join us
Right now, we are
looking for a Workplace Services Engineer L3 to integrate our
internal team, based in Lisbon or Porto.
Your responsibilities
include:
- Platform ownership & design — Own base-image architecture, packaging
standards, GPO and security-baseline design; own version-currency strategy (n-1
or latest stable), platform capacity and security.
- Modern management — Lead the SCCM → Intune migration and co-management
design and execution (aligned to the Modern Management transformation
initiative); administer Windows Virtual Desktop / AVD and AWS DaaS.
- Automation lead — Design and own PowerShell automation — the plan / execute
/ test / report cycle for deployment scripts and remediation; drive the tower's
continuous-efficiency roadmap.
- Top-tier escalation — Root-cause complex incidents; act as final internal
technical authority; coordinate directly with Microsoft support for SCCM/Intune
issues.
- Certification & onboarding — Certify base and standard software
(executables/MSI) and new hardware models; design compatibility testing.
- Continuity & governance — Own the service Business Continuity Plan
documentation and testing; govern SCCM/Intune remote-control tooling and
credential access for internal and external teams; interface with EDP
governance on the technical roadmap.
- Standards & mentoring — Author runbooks and work instructions; set
standards for and mentor L2.
You must have:
- 5-8 years of experience;
- In-depth knowledge of SCCM + Intune + AVD, with proven experience
in migration and design;
- Experience with SCCM (design), Intune / modern management, Entra
ID, AVD + AWS VDI, Office 365, ServiceNow, security baselines;
- Scripting skills: PowerShell (run/adapt);
- Certifications: ITIL v4 Foundations; MD-102 (Endpoint
Administrator); CISA / CISSP (plus);
- Fluency in English.
We value:
- Certifications: SC-900; Azure administration (AZ-800 family).
We
offer:
- Regular
professional development;
- Certification
paths resources;
- Regular teambuilding programs;
- Friendly workplace.
Workplace: Lisbon/Porto (Hybrid)
Claranet: Make Modern
Happen
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