Customer Service Representative – Automotive Industry

Há 3 dias

Lisbon, Portugal Konecta Tempo integral
Konecta is collaborating with one of the world’s most well-known fashion brands, and we are looking for a Customer Support Agent fluent in Portuguese and advanced English to join our team for a temporary seasonal campaign during the sales period, with the possibility of continuing with us after the campaign ends. As a Customer Support Agent, you will be the main point of contact for customers, providing high-quality assistance and ensuring a positive customer experience across chat, phone, email, and social media channels. Responsibilities
• Provide customer support via chat, phone, email, and social media.
• Resolve customer queries and provide information about products and services.
• Maintain accurate records of customer interactions.
• Collaborate with team members to ensure excellent service quality.
• Participate in training to develop your skills and product knowledge. Requirements
• Fluency in Portuguese and advanced English.
• Previous experience in customer service is preferred.
• Excellent communication and problem-solving skills.
• Good knowledge of Microsoft Office applications.
• Availability to work on-site in Sete Rios, Lisbon.

What We Offer
• Employment contract.
• Food allowance and performance bonus.
• Initial and ongoing training.
• A collaborative and supportive work environment.
• Opportunities to develop your skills and grow within Konecta.

Working Hours
Monday to Saturday, 8:00 AM – 10:00 PM (rotative shifts and day off) If you are looking for an opportunity to join an international fashion brand, gain valuable experience, and potentially continue your journey with Konecta beyond the seasonal campaign, we would love to hear from you Apply today and join our team