Application Production Support

Há 3 semanas
Lisbon, Portugal act digital Tempo integral
🚀 We’re Hiring – Application Production Support (APS) 📍 Lisbon, Portugal | Hybrid Are you an experienced Application Production Support professional looking for your next challenge in a dynamic, multicultural and technology-driven environment? We are looking for an Application Production Support Specialist to ensure the continuity, stability and quality of production services across critical banking applications. You’ll work closely with Development, Infrastructure, Business and IT teams, contributing to application management, production support, releases, migrations, automation and digital transformation initiatives. 🔧 What You’ll Do
• Act as the first point of contact for IT Production-related requests and enquiries
• Manage and resolve incidents, problems, service requests and changes, ensuring agreed SLAs are met
• Monitor application and infrastructure environments and proactively identify issues
• Prepare environments and support releases, testing and production deployments
• Support migrations, re-hosting, batch configuration and infrastructure changes
• Communicate effectively with users, Developers, Business Analysts and other stakeholders
• Contribute to automation, monitoring, DevOps and continuous improvement initiatives
• Follow ITIL processes, IT Security recommendations and operational best practices 💻 Technical Skills Experience with several of the following technologies is highly valued: Databases & SQL
• Microsoft SQL, Oracle, PostgreSQL, Sybase Operating Systems
• Windows / Windows Server
• Linux / RHEL
• UNIX / AIX File Transfer & Messaging
• CFT, MQ, FTaaS, FTP, SFTP, PeSIT Automation & Monitoring
• Batch, AutoSys
• DevOps / SecDevOps
• Jenkins
• Ansible
• Dynatrace Infrastructure & Cloud
• LAN, VPN, LDAP, Active Directory
• DMZ / dMZR
• Virtual Machines, Cloud, Load Balancers, Firewalls
• Terraform
• IaaS, PaaS, SaaS Security
• PGP / GPG
• TLS / SSL
• SSH, PKI, Certificates
• SAST / DAST Service Management
• ServiceNow
• JIRA
• ITSM / ITIL
• Agile 🏦 Banking / financial services experience is a strong plus. 🌍 Language English – Fluent 🤝 What We’re Looking For
• Strong communication and stakeholder management skills
• Collaborative mindset and ability to work in multicultural teams
• Strong analytical and problem-solving abilities
• Attention to detail and autonomy
• Excellent organization and time management
• Adaptability in a fast-changing environment
• Client-focused, proactive and results-oriented mindset
• Strong sense of ownership and accountability 📍 Location & Work Model Lisbon, Portugal 🇵🇹 Hybrid 📩 Interested? Send us your CV or get in touch for more information. #Hiring #LisbonJobs #HybridJobs #ApplicationSupport #ProductionSupport #ITJobs #Banking #ITIL #DevOps #Cloud #SQL #Linux #Windows #Automation #Monitoring #ServiceNow #Jenkins #Ansible #Dynatrace #TechJobs

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