French-Speaking It Helpdesk Technician — Remote

Há 4 semanas

Viseu, Portugal Fh Collective Academy Tempo integral

FH Collective Academy is seeking a French-speaking Helpdesk Support Technician for an international fintech company specializing in cloud-based accounting solutions.
This fully remote role is based in Porto, Portugal, with office attendance only once per quarter.You will handle Level 3 technical issues via phone, email and chat, troubleshoot complex inquiries, and collaborate with internal teams to deliver a seamless customer experience.
Training is fully paid and the contract lasts 12 months.