R&D Technical Support Engineer
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Iskraemeco Emobility Portugal, part of the Elsewedy Electric Group, designs and manufactures AC and DC electric-vehicle chargers in Portugal for the European, Middle East and African markets.
With R&D and production in Maia, we are opening a new factory and building the team that will run it.
Job Purpose
Provide technical support to production, quality and after-sales functions on the hardware, firmware and communication aspects of AC and DC charging products, and maintain the associated technical documentation, in order to ensure smooth manufacturing execution and effective resolution of technical issues.
Key Responsibilities
Provide technical support to Production, Quality Control and After Sales on charger hardware, firmware and communication issues.
Troubleshoot faults across power electronics, control boards, metering, connectivity and charging control functions.
Maintain technical documentation, including schematics, bills of material, drawings, test specifications and user manuals.
Support prototype assembly, laboratory testing and design validation activities for new charging products.
Execute firmware upgrades, parameter configuration and communication protocol integration testing.
Implement approved engineering changes and verify their correct application in production documentation.
Support type testing, certification activities and the preparation of technical files.
Document technical findings, lessons learned and improvement proposals for design and process enhancement.
Qualification & Education
Education:Bachelor's Degree in Electrical, Electronics, Mechatronics or Communication Engineering.
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