Danish Speaker Customer Care Specialist – Portugal
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1,** € With Apartment — plus Private Health Cover, Meal Allowance.
Danish Speaker Customer Care Specialist – Digital Payments Solutions in Portugal (remote).
What you'll actually take home
1,** € With Apartment
We put the figure in the advert on purpose.
If it doesn't work for you, you should know that before you spend three interviews finding out.
The perks, in full
Private Health Cover
Meal Allowance
Everything else in the package
You also get join a collaborative and inclusive international team in Lisbon, full training provided, plus opportunities for continuous development, work in a modern, multicultural office environment, enjoy a performance-based bonus structure, access to private health insurance, meal allowance, and other benefits, relocation support may be available for candidates from abroad, and long-term career growth with clear development pathways.
The job itself
CloserHire is partnering with a leading global customer experience provider to recruit Danish-speaking Customer Support Specialists for a role based in Lisbon.
In this position, you will support a digital payments and point-of-sale solution used by small and medium-sized businesses.
You will assist customers with onboarding, transactions, and technical support, helping them manage their sales and grow their business effectively.
Day to day that means provide support via phone, email, and chat, ensuring a professional and helpful customer experience, assist with account setup and onboarding for new users, support customers with orders, deliveries, and logistics-related inquiries, troubleshoot technical issues related to the application, devices, and accessories, handle financial-related questions, including transactions, deposits, and activity reports, provide clear and accurate product information to customers, and elevate complex issues to the appropriate teams when necessary.
What you need to bring
Team player with adaptability in a dynamic setting
Customer-focused mindset with attention to detail
Ability to explain technical and financial topics clearly
Comfortable working with digital tools and multiple systems
Strong communication and problem-solving skills
Previous experience in customer support or service roles is an advantage
Danish (C1/C2) with good English skills
Moving there
To get you on the ground: permanent accommodation provided - check project files in drive Notes: New Process, steps:
1. Tests: Do not send test links directly.
2. Assessment: After submission, candidates will receive an email directly from TP with access to our new assessment tool.
Candidates must complete their test within 48 hours of being uploaded to the portal.
3. Interview, options: Once the test is submitted, candidates can choose between an AI-based interview or a phone interview with a team member.
4. Next, and steps: The process continues as usual from this point forward.
Life in Portugal
Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.
No visa needed if you hold an EU passport.
Next steps
Around five weeks from applying to your first day on the ground.
We are an equal-opportunity recruiter and consider every applicant on ability alone.
#J-*-Ljbffr
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