Ai-Driven Sales Enablement

We are seeking an experienced and innovative Manager, AI Sales & Customer-Facing Capability Upskilling to lead the design, delivery, and continuous improvement of sales-focused learning programs across a global organization.
This role is responsible for developing impactful training solutions that enhance sales performance, drive business outcomes, and support organizational growth.
Working closely with sales leaders and cross-functional stakeholders, you will translate business priorities into scalable learning strategies, leveraging modern learning methodologies, technology-enabled solutions, and emerging AI capabilities.
This is an opportunity to play a key role within a small, agile, and highly visible team where initiative, independence, and strategic thinking are highly valued.

Key Responsibilities
Lead the development, implementation, and evaluation of learning and development initiatives that support sales excellence and organizational objectives.
Design and execute large-scale sales training programs, ensuring alignment with business priorities and performance outcomes.
Partner with stakeholders to identify capability gaps and develop effective learning solutions.
Measure learning effectiveness through assessments, feedback, business impact metrics, and continuous improvement initiatives.
Ensure training programs are delivered through the most effective channels, including instructor-led, virtual, digital, and technology-based learning solutions.
Sales Enablement & Stakeholder PartnershipCollaborate with sales leadership to create and enhance sales training frameworks and learning journeys.
Support implementation and execution of strategic sales enablement initiatives across multiple regions and business functions.
Build strong relationships with business leaders and key stakeholders to ensure learning solutions meet evolving organizational needs.
Serve as a trusted advisor on learning strategies, adult learning principles, and sales capability development.
Lead multiple projects simultaneously in a matrix environment while ensuring timely delivery and stakeholder alignment.
Drive innovation by incorporating emerging technologies, digital learning tools, and AI-enabled solutions into training programs.
Continuously evaluate market trends, best practices, and new learning technologies to enhance the learner experience.
Identify opportunities to improve existing frameworks, processes, and learning methodologies.
Leadership & Team DevelopmentProvide leadership, coaching, and guidance to learning and development professionals.
Support performance management, talent development, and career growth within the team.
Foster a collaborative, high-performing culture focused on innovation, accountability, and customer satisfaction.
Required QualificationsBachelor's degree or equivalent combination of education, training, and experience.
Extensive experience in learning & development, instructional design, facilitation, training delivery, and program evaluation.
Experience supporting sales organizations through sales training, sales enablement, or commercial capability development initiatives.
Proven project management experience within a complex, matrixed, or global organization.
Ability to work independently and effectively manage priorities across multiple stakeholders and time zones.
Preferred QualificationsBackground in sales, sales training, account management, or customer-facing commercial roles.
Experience managing enterprise-wide learning initiatives and large-scale training programs.
Knowledge of AI-driven learning solutions, digital enablement tools, and emerging learning technologies.
Strong understanding of modern sales methodologies and enablement practices.
Excellent customer-facing, stakeholder management, and relationship-building skills.
Outstanding communication, presentation, and facilitation abilities.
Strong project management and organizational skills.
Ability to influence at multiple levels of the organization.
Strategic thinker with a pragmatic and execution-focused mindset.
Strong analytical, problem-solving, and decision-making capabilities.
High level of initiative, adaptability, and accountability.
Ability to identify opportunities for process improvement and implement effective solutions.
Passion for innovation and continuous learning, particularly in AI and technology-enabled learning environments.
Why Join Us?
This is an exciting opportunity to shape the future of sales capability development within a global organization.
You will partner with senior leaders, drive strategic learning initiatives, leverage innovative technologies, and make a measurable impact on business performance while working within a collaborative and high-performing team environment.
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries.
We create intelligent connections to accelerate the development and commercializ