P2P Team Leader

Há 4 dias

Porto, Portugal Tempo integral

About the job P2P Team Leader (French Speaker)
Role Overview
Core Purpose:
Support Purchase to Pay (P2P) activities to ensure suppliers are paid in an efficient, compliant, and timely manner.
Strategic Location:
Join the newly established European Shared Services Centre (ESSC) based in Porto, Portugal.
Geographic Expansion:
Start with the UK market as the initial pilot, with future evolution to support multiple European geographies.
Phased Transition:
Manage operations through a "lift and shift" transition phase followed by a technological transformation and consolidation.
Stakeholder Management:
Adapt to a dynamic P2P environment while balancing the needs of multiple stakeholders in a high-volume setting.
Key Responsibilities
People Leadership:
Build, manage, and motivate a team of 4 to 12 direct reports, supporting their onboarding, training, and career progression.
Performance Monitoring:
Define clear performance targets, oversee daily workload distribution, and ensure all SLAs are met or exceeded.
Escalation Management:
Act as a subject matter expert to handle complex cases and resolve issues escalated by team members.
Continuous Improvement:
Identify tactical performance enhancements and develop, optimize, and document robust operational procedures.
Management Support:
Conduct regular performance reviews, administer employee rewards, and deputize for the department manager when required.
Requirements
P2P Experience:
3 to 5 years of proven professional experience working within a Purchase to Pay (P2P) function.
Leadership Track Record:
2+ years of demonstrated experience successfully managing, leading, and engaging people.
Language Skills:
Strong command of both verbal and written English to support international stakeholders.
Education & Certifications:
Undergraduate degree is an advantage, and an professional accounting qualification is highly valued.
Professional Profile:
Proactive, responsive, action-oriented individual with a strong ability to easily adapt to organizational changes.
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