Remote 3Rd‐Line Helpdesk Technician

Cross Border Talents is seeking a French-speaking Tier 3 support specialist to resolve complex issues for French-speaking users. The role involves assisting via tickets, chat, and video calls, and requires strong troubleshooting and communication skills. Responsibilities include analyzing errors, verifying customer data in databases, and suggesting...

Cross Border Talents is seeking a third-level support specialist to help French-speaking users resolve complex issues via tickets, chat and video calls. You will troubleshoot, analyze errors, and ensure data accuracy to prevent incidents. Remote-first role with rotating shifts (Mon-Fri, 08:00–17:30) and one office day per quarter near Porto, Portugal....

Cross Border Talents is seeking a third-level support specialist to help French-speaking users resolve complex issues via tickets, chat and video calls.You will troubleshoot, analyze errors, and ensure data accuracy to prevent incidents.Remote-first role with rotating shifts (Mon-Fri, 08:*****:30) and one office day per quarter near Porto, Portugal.Strong...

Cross Border Talents is seeking a third-level support specialist to help French-speaking users resolve complex issues via tickets, chat and video calls. You will troubleshoot, analyze errors, and ensure data accuracy to prevent incidents.Remote-first role with rotating shifts (Mon-Fri, 08:*****:30) and one office day per quarter near Porto, Portugal. Strong...

Some problems don't go away on the first or second try. That's where you come in. As a Tier 3 helpdesk technician, you will give French-speaking users clear, reliable answers when nobody else could. Responsibilities - Provide third-line technical support for business applications - Help users solve technical issues linked to specific applications - Follow...

Some problems don't go away on the first or second try. That's where you come in. As a Tier 3 helpdesk technician, you will give French-speaking users clear, reliable answers when nobody else could. Responsibilities Provide third-line technical support for business applications Help users solve technical issues linked to specific applications Follow...

Cross Border Talents seeks a bilingual French/English Level-3 Helpdesk professional to diagnose and resolve client issues remotely. You will handle tickets and chats, join user calls, and document learnings to improve support quality. Based in Porto with mostly remote work, you’ll have one office day per quarter in the Porto area and use tools like MySQL...

Cross Border Talents in Porto searches for a dedicated French Helpdesk T3 specialist to handle tickets and live support for French-speaking users. You will diagnose errors, run tests with Postman and MySQL, and document learnings to improve processes. Expect collaboration with remote teams and a quarterly Porto office day, with a mostly remote work...

Cross Border Talents seeks a bilingual French/English Level-3 Helpdesk professional to diagnose and resolve client issues remotely.You will handle tickets and chats, join user calls, and document learnings to improve support quality.Based in Porto with mostly remote work, you'll have one office day per quarter in the Porto area and use tools like MySQL and...