German Customer Specialist In Porto

Job Openings German Customer Specialist in Porto (No Phone Calls) - ** Euros Signing Bonus
About the job German Customer Specialist in Porto (No Phone Calls) - ** Euros Signing Bonus
Start Your Career as a Customer Specialist – Email & Chat Only
Join a dynamic and supportive team where collaboration and innovation drive meaningful connections with customers.
If you're detail-oriented, proactive, and passionate about delivering great service, this opportunity is for you
Role Overview:
As a Customer Specialist, you'll be the primary point of contact for clients through email and chat.
You'll provide timely, thoughtful assistance and ensure a smooth, positive experience with every interaction—no phone calls required.
Key Responsibilities:
- Respond to customer inquiries exclusively via email and chat only, providing clear, professional, and friendly support
Understand customer needs and deliver personalized, effective resolutions
Collaborate with internal teams to share insights and enhance service delivery
Maintain accurate, organized records of all customer interactions
Build trust and satisfaction through consistent, high-quality written communication
Requirements:
Proficiency in German (C2 level)
Proficiency in English (B2 level)
EU citizenship or a Portuguese residency card
At least one year of experience in Customer Support or a related role.
Strong analytical, leadership, and communication abilities
Desire to learn and advance in the field
Competitive Salary: Your expertise and dedication are rewarded
Meal Allowance: Daily support during your work hours
Collaborative Team: Be part of a communicative and supportive work environment
Relocation Assistance: Smooth transition support for your move
Onsite Work Environment: Be part of a supportive and communicative team
Ready to Take Your Career to the Next Level?
Apply now and be a key player in delivering outstanding customer experiences while advancing your career