Business Analyst
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The ideal candidate will work across multiple business domains, gathering and analyzing requirements, facilitating communication between stakeholders and technical teams, and contributing to process improvements and system implementations. This role requires adaptability, a proactive mindset, and strong stakeholder engagement skills.
KEY RESPONSIBILITIES
Conduct stakeholder interviews, workshops, and meetings to gather detailed business requirements.
Analyze current workflows and processes to identify areas for improvement and efficiency gains.
Develop clear documentation including business requirements, process maps, user stories, and functional specifications.
Collaborate with IT and operational teams to design, test, and deploy solutions aligned with business needs.
Support data analysis activities, including creating data models, validation, and ensuring data integrity.
Facilitate communication between business units and technical teams to ensure clarity and alignment.
Assist in the development and delivery of training and user support materials.
Monitor project progress, manage change requests, and track deliverables.
Ensure solutions comply with internal policies, regulatory standards, and data governance principles.
Contribute to continuous improvement initiatives and share best practices.
Maintain strong relationships with stakeholders, ensuring transparency and trust.
Understanding of Business Processes and Electronic (mandatory)
Invoicing: Basic knowledge of invoicing workflows, compliance requirements, and how electronic invoicing systems operate (mandatory).
Analytical and Problem-Solving Skills: Ability to gather, analyze, and document business requirements, and support issue resolution during UATs.
Communication and Stakeholder Management: Strong verbal and written communication skills to liaise with technical teams, business users, and stakeholders effectively.
UAT Support and Testing Skills: Familiarity with testing concepts, test case creation, and execution to assist in UAT phases and issue reporting. Technical Aptitude and Documentation Skills: Basic understanding of system functionalities, and proficiency in documenting processes, requirements, and test results clearly.
This role requires an awareness of compliance risks and a strong commitment to acting with integrity, safeguarding reputation, and supporting the company's sustainable growth.
QUALIFICATIONS & SKILLS
Professional experience as a Business Analyst or similar role.
Proven ability to analyze processes and translate business needs into technical specifications.
Strong communication skills in English; Portuguese proficiency is a plus.
Familiarity with Agile and Waterfall methodologies.
Experience with data analysis, modeling, and validation.
Ability to work independently and collaboratively in a multicultural environment.
Proactive, problem-solving attitude with strong attention to detail.
Knowledge of industry standards and best practices in business analysis.
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