English Customer Support Specialist—Training

Cross Border Talents is hiring a Technical Support Specialist in Covilhã to help customers by phone and remote sessions.You will diagnose software, network and device issues, guide users through steps, and document cases in our ticketing system to build a complete history.Strong English proficiency (C1+), basic IT knowledge, and a methodical troubleshooting...

Cross Border Talents is hiring a Technical Support Specialist in Covilhã to help customers by phone and remote sessions. You will diagnose software, network and device issues, guide users through steps, and document cases in our ticketing system to build a complete history. Strong English proficiency (C1+), basic IT knowledge, and a methodical...

Cross Border Talents in Covilhã, Portugal, is looking for an English-speaking Technical Support Specialist to resolve software, network and device issues by phone and remote session. You will listen carefully to the symptoms, narrow down the probable cause and walk the customer through a logical sequence of checks until the problem is solved or passed to...

Cross Border Talents is hiring a Technical Support Specialist in Covilhã to help customers by phone and remote sessions. You will diagnose software, network and device issues, guide users through steps, and document cases in our ticketing system to build a complete history.Strong English proficiency (C1+), basic IT knowledge, and a methodical...

A Savior Artigos Texteis Lda, situada em Covilhã, procura um(a) Customer Support Specialist para atuar como ponto de contato direto com os clientes, assegurando um serviço de excelência em serviços móveis, fixos e pacotes convergentes. O colaborador irá tratar de dúvidas de faturação, contratos e campanhas, registar pedidos e colaborar na melhoria...

Cross Border Talents in Covilhã is seeking a Technical Helpdesk Agent to provide first-line technical assistance to English-speaking customers from their Covilhã location.You will guide customers through fixes they can perform and log clear notes for escalation when necessary.In this role, you will escalate with a complete summary covering symptoms, steps...

Cross Border Talents in Covilhã is seeking a Technical Helpdesk Agent to provide first-line technical assistance to English-speaking customers from their Covilhã location. You will guide customers through fixes they can perform and log clear notes for escalation when necessary. In this role, you will escalate with a complete summary covering symptoms,...

About the role We are recruiting English-speaking Customer Support Advisors in Covilhã to support international customers by phone and chat.You will handle billing questions, account enquiries and general service requests, aiming to resolve each contact fully on the first attempt.Listening carefully is the foundation of this work.You need to understand the...

Cross Border Talents in Covilhã is seeking a Technical Helpdesk Agent to provide first-line technical assistance to English-speaking customers from their Covilhã location. You will guide customers through fixes they can perform and log clear notes for escalation when necessary.In this role, you will escalate with a complete summary covering symptoms, steps...