Team Lead, Devops Engineer

Team Lead, DevOps Engineer (Unite Services)
Department:
Tech Operations
Employment Type:
Full Time
Location:
Portugal
Description
*ALL CANDIDATES MUST BE LOCATED IN PORTUGAL*
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won't be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What's more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other's back
Are you ready to dive into the world of DevOps and make a tangible impact?
About the Role:
While primarily remote, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes:
Integration APIs and microservices
Multi-region Kubernetes clusters (cloud & on-prem)
CI/CD and GitOps tooling (GitHub-centric)
Internal Developer Platform (IDP) components
Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.)
We are looking for a Sr. DevOps Engineer, Team Lead to take over the hands-on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team.
You will be the go-to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices.
What you will be doing:
Team Leadership & Ownership
Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations.
Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives).
Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure.
Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives.
Platform Operations (UST / Unite Services / Integrations)
Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services).
Oversee multi-environment support (DEV/QA/PROD and special environments like RTE).
Kubernetes, Cloud & On-Prem Infrastructure
Operate and evolve Kubernetes clusters (cloud and on-prem), including:
Cluster upgrades and migration playbooks
Ingress/Nginx and service mesh / networking changes
Resource/capacity optimization (CPU throttling, scaling, etc.)
Manage supporting infrastructure for Unite platforms:
Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ)
Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure).
CI/CD, GitOps & Tooling
Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others).
Design, implement, and maintain GitHub-based CI/CD:
GitHub Actions workflows
Self-hosted GitHub runners (including K8s-based and Windows runners)
Versioning and branching strategies
Introduce and maintain GitOps practices for infrastructure and application deployments.
Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code.
Security, Compliance & Reliability
Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike).
Work with Security to design and implement:
Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs)
Secrets management and secure configuration
Define and execute disaster recovery and ransomware recovery strateg