Customer Experience Navigator

Uma empresa internacional de cuidados de saúde em Portugal procura um Customer Service Pharmacy para apoiar a gestão de clientes e equipes de vendas. O candidato ideal deve ser licenciado em gestão ou marketing, fluente em português e com um bom nível de inglês. É importante ter mais de 2 anos de experiência em atendimento ao cliente e,...

FedEx Logistics in Portugal seeks a Customer Experience Journey Lead to orchestrate strategic end-to-end journeys across Europe. You will partner with business leaders, SMEs, service designers, UX researchers and data analysts to translate insights into measurable improvements that raise satisfaction, loyalty and business outcomes. The role emphasizes...

Company: PTJ Fedex Express Portugal, Unip., Lda Address: R. Lionesa Scheduled Weekly Hours:40 Worker Type: Temporary Posting Start Date2-Oct-2026 Posting Close Date:30-Dec-2026 Job Family: FXE-EU: Marketing Specialist (ID) Position Summary: Position Summary As a Customer Experience Journey Lead, you will lead and orchestrate one or more strategic...

Marketing Operations; Strategic Planning & Product Development: Marketing Operations; Strategic Planning & Product Development; Brand & Advertising; Internal Communications; External Communications; Customer Experience Design; Research; Product Development; Solution Development; Pricing; Vision/ Strategic Planning; Strategic Forecasting & Analysis; Customer...

Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is preferred Strong problem-solving and communication skills Ability to work in a structured, KPI-driven environment High level of...

A multinational customer service provider is seeking an Italian-speaking Customer Service Representative to work fully remote from Portugal. The role involves supporting customers through various channels while ensuring exceptional service quality. Ideal candidates will possess native or C2 level Italian and B1/B2 English skills, along with strong...

AUTODOC is seeking a Customer Experience/Insights professional to drive end-to-end management and analysis of NPS and CES. You will identify issues from low scores, capture qualitative insights, and quantify impact on customer sentiment to guide operational improvements. With 2+ years in CX or project management, you will leverage tools like Qualtrics, Power...

FedEx is seeking a Customer Experience Journey Lead to orchestrate strategic, end-to-end journeys across Europe. You will partner with business leaders, service designers, UX researchers and data analysts to translate insights into measurable improvements that boost satisfaction, loyalty and business outcomes. You will define the journey vision, lead a...

Are you a natural communicator who loves helping people? Do you want to build your career in a vibrant city while working in a multicultural environment? If you speakDutchand have a passion for delivering outstanding service, this is your chance to shine!About the Role As aCustomer Experience Specialist , you’ll be the friendly voice and problem‑solver...