Provision Of Training And Technical Sme In Nato Function

Provision of training and technical SME in NATO Function
IT Services
Type
Contract
Country
Portugal
City
Oeiras
Security
Needed
Company
NCIA
Essential Qualifications/Experience:
Advanced knowledge of the following FAS system:
JTS, FAST System, INTEL-FS admin, LOGFAS, TOPFAS NCOP, ICC, combined with in-depth experience of course delivery towards user and operators of the system mentioned
Deep knowledge and experience of NATO's doctrine and standards relevant to Common Operations
NATO CIS Technical Instructor or equivalent qualification preferred
Knowledge on interoperability between C2FS FAS systems preferred
Knowledge and experience with NATO Command Structure and NATO Force Structure
Experience in stakeholder management and NATO exercise attendance
Experience with development of technical documentation, training materials and instructional aids
Experience working in an international environment with Military and Civilian elements
Desirable Qualifications/Experience:
Knowledge and experience with NCI Agency
Knowledge of other FAS application used in NATO, platform engineering and data exchange
Knowledge and experience with the NCI Academy
Knowledge of and experience with other existing NATO C2 and Functional Services (MCCIS, LC2IS, Sitaware HQ, AIRC2is, etc.)
Operational experience to perspective the user courses to real world scenario
DUTIES/ROLE:
The Contractor's personnel shall prepare, coordinate and deliver training iterations delivered at the NCI Academy in Oeiras, online, or at NATO and National Headquarters, as required.
The service contractor is tasked to initiate the preparation of the environment upon confirmation of the course execution (normally six weeks prior the scheduled start date).
The service contractor is responsible for liaising with stakeholders to plan and execute any preparation needed to deliver the course
Each course delivery iteration shall include:
Preparation - Review training package, perform minor updates on courseware, and validate the training environment, accounts, access and exercises before delivery
Training delivery - Deliver the agreed training, including theoretical content, demonstrations and practical exercises, and support participants during the session
Completion and feedback - Complete agreed assessments, collect participant feedback and provide attendance/results and a short training completion report
Training Material Update (A&M) - Software version advancements may require updates to the existing training material.
This activity is referred to as Course Availability and Maintenance (A&M) and ensures that training material remains aligned with the current software version, applicable procedures and training standards.
Update under A&M to include but not limited to:
New screenshots added in training material
Presentations, student handouts and exercise worksheets are reflecting current versioning, procedures and training standards
Software Installation & Configuration
Install, configure and validate the specified NATO Functional Services (FAS) software on the agreed target systems, including required dependencies, configuration and basic testing
Upgrade an existing application to the agreed version, including prerequisite checks, configuration migration, testing and post-upgrade validation
Produce or update technical documentation covering the systems, configurations, procedures and troubleshooting information delivered under the SoW
Training environment installation, update and maintenance shall be conducted in the NCI Academy Training Network (ATN), either on‐site or remotely as directed by the Section Head or Task leader
Job requirements
All the mandatory requirements have to be met in order to apply.
Advanced knowledge of the following FAS system: (Mandatory)
JTS, FAST System, INTEL-FS admin, LOGFAS, TOPFAS NCOP, ICC, combined with in-depth experience of course delivery towards user and operators of the system mentioned (Mandatory)
Deep knowledge and experience of NATOs doctrine and standards relevant to Common Operations (Mandatory)
NATO CIS Technical Instructor or equivalent qualification preferred (Mandatory)
Knowledge on interoperability between C2FS FAS systems preferred (Mandatory)
Knowledge and experience with NATO Command Structure and NATO Force Structure (Mandatory)
Experience in stakeholder management and NATO exercise attendance (Mandatory)
Experience with development of technical documentation, training materials and instructional aids (Mandatory)
Experience working in an international environment with Military and Civilian elements (Mandatory)
Knowledge of other FAS application used in NATO, platform engineering and data exchange (Nice to have)
Knowledge and experience with the NCI Academy (Nice to have)
NATO