Academy Learning Support Coordinator
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A training schedule is a promise to a great many people at once.
An international defence academy in Oeiras, just outside Lisbon, delivers courses to organisations and entities right across an alliance.
You would be part of the team that makes each course iteration happen - and the first person anybody calls when it looks like it might not.
What You Would Be Doing
Providing first-line support to training coordinators, instructors and students from dozens of different organisations, and solving what comes up quickly
Advising on course iteration requests and scheduling - gathering the requirement and matching it to an existing or tailored learning solution
Coordinating iterations day by day against the academy schedule, and adjusting when reality intervenes
Arranging the practical and technical support behind a course, on site and at remote locations: access, classroom booking and set-up, audio-visual and network services, security and facilities
Administering iteration scheduling, resources and funding in the training management and enterprise business systems, accurately and on time
Helping plan and manage the overall course schedule, and supporting events such as conferences, symposiums and workshops
Onboarding instructors and in-processing students and participants
What you would bring
A record of growing responsibility in education or training delivery - an academy, a school, or the training arm of a large international body
Managing complex scheduling and resource allocation, preferably in an academic setting
Confident use of enterprise systems - training management, ERP or financial tooling - for data entry, records and basic financial processing
A proven customer-service record with internal staff, external entities and stakeholders
Familiarity with a learning management system, including uploads and bulk schedule data
Solid reporting and data skills, and fluent English in technical and user documentation
Why this one is worth a look
It is a coordination role with genuine reach - you see the whole portfolio, not one course - at a site on the Atlantic coast, and it runs from a standing framework rather than a one-off project.
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