(German) Technical Customer Advisor For Tech Company
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(German) Technical Customer Advisor for Tech CompanyJob Openings (German) Technical Customer Advisor for Tech CompanyAbout the job (German) Technical Customer Advisor for Tech CompanyType of position:Full-time positionKey languages:Fluent level of GermanUpper Intermediate EnglishAbout our Client:Are you a passionate for Customer Service? Would you like to work for a company that is a leader in its Industry? This company provides its clients with services, systems and products while ensuring its top quality If you speak fluent German and you would like to work in Lisbon, reach out to usThe Offer: Help customers resolve technical problems associated with the products or services;
Assist clients on the telephone, email and other channels in a genuine manner;
Be an active listener. Show yourself always available to understand and ask clear questions to help the customer;
Identify, study and propose a solution for the technical issue;
Provide good customer service, making sure the client is always happy once the interaction is finished;
Gather all relevant information into the system and always make sure you deliver a high level of service;
Be up to date withall developments in the technical area of work, to ensure you are always informed Requirements: Excellent communication skills in German and fluency in EnglishExperience in customer support and working with a CRM is a plusGenuine care giver. Able to multi-task, proactive and good with time managementStrong in phone calls, email writing and social media;
Salary package with performance bonusesAccommodation provided for a special feeInitial training, and continuous learning opportunitiesTeam building activitiesGreat office space with plenty of restaurants and shops nearby & a coffee and chatting area #J-*-Ljbffr
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