Customer Service Advisor

Há 2 semanas

Braga, Portugal Besthire Tempo integral

A Tech client in Lisbon, Portugal is looking for a French-speaking Customer Service Advisor to join their growing team.
You'll help users of a major digital platform with account and product support.
Work model: Hybrid.
Start date: 07/Sep/26.
Hybrid.
In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and escape more complex cases to the right team when needed.
We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.
Prior customer service experience is a plus but not essential, as full training is provided.
You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.
Relocation support is available for candidates moving from abroad.
Full training and career development support provided.