Customer Success Engineer
Guarde esta oferta e mantenha a sua pesquisa organizada
Crie uma conta gratuita para guardar ofertas, criar alertas e voltar a este anúncio a partir do seu painel.
Ao continuar, aceita os nossos Termos & Política de Privacidade.
Join to apply for the
Customer Success Engineer - Mobile
role at
Nonius 1 day ago Be among the first 25 applicants Join to apply for the
Customer Success Engineer - Mobile
role at
Nonius Nonius is a leading provider ofGuest Technology Solutionsfor the hospitality industry, serving over500,000 hotel rooms worldwide.
Our solutions includecloud and edge computing, AI, IoT, networking, and digital guest experiences,helping hotels and other industries enhance their operations and guest satisfaction.
Beyond hospitality, we provide technology forhealthcare, maritime, and co-living spaces,integrating with global partners likeSamsung, LG, Google, and Appleto drive seamless innovation.
Job Description We're looking for a
Customer Success Engineer
to support ourMobile product,the most comprehensive and highly integrated mobile app platform for digitizing the guest journey, currently deployed in nearly 1,000 hotels worldwide.
This is a full-time, on-site position at our Maia, Portugal office.
Key Responsibilities
Technical support for on-boarding new clients, including configuration of the platform and integrations with 3rd party systems;
Technical supportfor existing clients, including investigating logs and reviewing configurations;
Technical supportto sales people on setting-up and running demos or PoCs;
Respond to queries on product-specific issues on installation & ongoing;
Bug catching & testing new features for the developers;
Update training materials & documentation for colleagues;
Collect and bringissues to the Product Manager;
Communication andrelationship with customers to guide them;
Answering calls and replying to email in relation to the product support.
Must Have Degree in Informatics, Systems, Electronics, or equivalent working experience;
Fluent in English, bothspoken and written;
Excited about immersingyourself in the world of technology;
Strong empathy and communication skills, with the ability to manage customer expectations effectively;
Creative, resourceful, detail-oriented and highly organized.
Nice to Have
Understanding of programming concepts;
Knowledge of networkingfundamentals;
Experience with the Linux command line;
Experience with scripting languages and SQL;
Previous experience in similar roles;
Background in customer service;
Proficiency in additional languages.
What's great in the job?
Great team of smart people, in a friendly and open culture Real responsibilities and autonomy Expand your knowledge of various countries and regions Great career opportunity in a fast-evolving Technology company Contribute to the greater experience of millions of Travellers around the World
Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Nonius by 2x Get notified about new Customer Success Engineer jobs in
Maia, Porto, Portugal.
Customer Support & Onboarding Specialist – SaaS Platform
We're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
-
Customer Success Engineer, Vip
Há 7 horas
Viseu, Viseu, Portugal Jobgether Tempo integral 70 000 € - 150 000 € ContratoCustomer Success Engineer, VIP Salary: €70,000 - 150,000 yearly Empresa: Jobgether Tipo de Emprego: Periodo Integral Remote / Work from Home This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Engineer, VIP based in Portugal. This is a customer-facing...
-
Customer Success Champion
Há 7 horas
Viseu, Viseu, Portugal Siemens Energy, Inc. Tempo integral 45 000 € - 75 000 € ContratoSiemens Energy and Siemens Gamesa are becoming Omterra./ "We energize society/" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow. To address a...
-
Director Customer Success
Há 1 dia
Viseu, Viseu, Portugal Bitsight Technologies, Inc. Tempo integral 86 000 € - 110 000 € ContratoBitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss. Built on over a decade of technological...
-
Customer Success Champion
Há 7 horas
Viseu, Viseu, Portugal Siemens Energy Tempo integral 60 000 € - 90 000 € ContratoSiemens Energy and Siemens Gamesa are becoming Omterra. /"We energize society/" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow. To address a...
-
Customer Success Manager
Há 2 dias
Viseu, Viseu, Portugal UNIT4 NV Tempo integral 45 000 € - 65 000 € ContratoWe are looking for a passionate and proactive Customer Success Manager (CSM) to join our dynamic Source-to-Contract (S2C) Customer Experience team. In this role, you will be the trusted advisor to our S2C customers, driving satisfaction, adoption, and long-term value realization from our Source-to-Contract solution. You’ll work closely with clients across...
-
Director Customer Success
Há 3 dias
Viseu, Viseu, Portugal Bitsight Technologies Tempo integral 90 000 € - 130 000 € ContratoBitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss. Built on over a decade of technological...
-
Customer Success Manager
Há 1 dia
Viseu, Viseu, Portugal Hibob Tempo integral 42 000 € - 60 000 € ContratoCustomer Success Manager (Individual Contributor) Empresa : Jobgether Tipo de Emprego : Periodo Integral Portugal JobCopilot will tailor your resume and auto-fill the application Descrição do Emprego - Customer Success Manager (Individual Contributor) This position is listed on behalf of a partner company, who manages all applications and next steps. Our...
-
Manager, Customer Success Managers
Há 7 horas
Viseu, Viseu, Portugal Jobgether Tempo integral 65 000 € - 90 000 € ContratoThis position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Customer Success Managers based in Portugal. Lead and develop a high-performing Customer Success team supporting commercial, enterprise, and strategic customers across EMEA and APAC. As Manager, Customer Success...
-
Customer Success Operations
Há 2 dias
Viseu, Viseu, Portugal YO AI Labs Tempo integral 34 000 € - 62 000 € ContratoSales / Revenue / CS Operations Expert Job Type: Contractor Location: Remote Role Overview We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments. Key...
-
Customer Success Expert
Há 2 dias
Viseu, Viseu, Portugal YO AI Labs Tempo integral 60 000 € - 80 000 € ContratoSales / Revenue / CS Operations Expert Job Type: Contractor Location: Remote Role Overview We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments. Key...