Sales Force Effectiveness

Career Category Sales & Marketing Operations

Job Description

Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best WorkplacesTM ranking by Great Place to Work® in Portugal.
In **, we were once again distinguished as one of the top Best Workplaces in the country (category * employees), reinforcing our commitment to an exceptional employee experience and workplace culture.
We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities.
Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.
Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose.
Come thrive with us at AMGEN, supporting our mission To Serve Patients.
What we do at AMGEN matters in people's lives.
What you will do
Drive analytical support for annual Brand Plan activities across all Business Units, partnering closely with Product Managers to support strategic planning, performance assessment, and business recommendations.
Develop and deliver Business Reviews for the Business Units on a bi-monthly basis, providing actionable insights into performance, opportunities, and business trends.
Support SIP (Sales Incentive Plan) review cycles by preparing performance analyses, tracking results, and identifying opportunities for optimization.
Contribute to the POA (Plan of Action) qualification, analysis, and performance assessment to support annual activities.
Lead and coordinate Market Research projects to support business decision-making, and strategic planning.
Apply project management methodologies to ensure successful execution of cross-functional initiatives related to POA, Market Research and other planning activities.
Develop analytical reports, presentations, and business insights using Excel and PowerPoint.
Utilize Tableau, SQL, Excel and other analytical tools to extract, analyze, and visualize data to support business decision-making.
Provide ad-hoc business analyses to support Sales, Marketing, FP&A and Leadership teams in strategic and operational decision-making.
Collaborate with stakeholders across Business Units to understand business needs and translate them into actionable analysis and recommendations.
Ensure consistency, accuracy, and quality of business reporting, performance tracking, and analytical deliverables.
Contribute to ACCP continuous improvement initiatives by identifying opportunities to optimize processes and increase efficiency.
What we expect of you
Our ideal candidate is a proactive and analytical professional with a strong business mindset and excellent communication skills.
You are comfortable working with data, creating compelling business presentations, managing multiple priorities, and collaborating with diverse stakeholders.
You demonstrate curiosity, independence, and a willingness to learn while supporting key commercial decision-making processes.
Proven experience and skills needed
University Degree in Business Administration, Economics, Statistics, Mathematics, Life Sciences, Data Analytics or related field.1‐3 years of experience in Sales Force Effectiveness, Business Excellence, Commercial Operations, Business Analytics, Market Research, Consulting or related role.
Strong analytical and problem‐solving skills with the ability to translate data into actionable business insights.
Advanced proficiency in Microsoft PowerPoint and Excel, with the ability to create compelling executive‐level presentations and business recommendations.
Prepare materials and insights for leadership discussions, business reviews, and strategic planning processes.
Strong organizational and project management skills, with the ability to manage multiple projects and deadlines simultaneously.
Experience working with business performance metrics and commercial analyses.
Familiarity with SQL and Tableau (or similar Business Intelligence tools) for data extraction, analysis, and visualization.
Fluency in English, both written and spoken.
Strong communication and stakeholder management skills.
Ability to work independently while maintaining a collaborative team‐oriented approach.
Consistent track record of delivering high‐quality work and meeting business expectations.
Preferred Requirements
Experience supporting Sales Force Effectiveness, Commercial Excellence, or Business Operations activities.
Knowledge of pharmaceutical, biotechnology, healthcare, or other highly regulated industries.
Experience supporting Brand Planning, Business Reviews, SIP processes, or POA activities.
Exposure to Market Research methodologies and commercial insights generation.
Familiarity with project management frameworks and tools.
Experience working with cross‐functional teams in a multinational environment.
Demonstrated service‐oriented mindset and strong cus