Senior Application Support Engineer
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Quem somos?
Na Ytech, vivemos e respiramos tecnologia.A nossa missão é transformar desafios em soluções e encontrar, todos os dias, novas formas de inovar.Fundada em **, somos uma start-up tecnológica que atua nos setores de IT e Telecomunicações, com uma ambição clara: agitar o mercado, romper padrões e criar valor real através da inovação.Qual o desafio que temos para ti?
Localização:
PortoRegime:
HíbridoNível de experiência:
Senior
Procuramos um
Senior Support Engineer
para garantir a estabilidade, performance e fiabilidade de aplicações críticas em produção, num ambiente exigente e altamente colaborativo.Vais atuar como ponto de escalada técnica, liderando incidentes complexos e contribuindo ativamente para a melhoria contínua através de automação, monitorização e boas práticas operacionais.
O que vais fazer:Assegurar suporte avançado a aplicações em produção (investigação, resolução e RCA)Liderar incidentes críticos end-to-end, articulando com equipas de desenvolvimento, produto e infraestruturaMelhorar e manter sistemas de
monitorização e alertingCriar e manter documentação operacional (runbooks, SOPs)Contribuir para projetos de melhoria contínua (automação, upgrades, novos rollouts)Atuar como mentor de perfis mais juniores e promover boas práticasGarantir comunicação eficaz e handover entre equipas e turnosParticipar num regime de
on-call rotativo (24/7)
O que procuramos:Experiência sólida em
Application / Production Support (L2/L3)Forte capacidade de
incident management e root cause analysisExperiência com ferramentas de
monitorização e automaçãoConhecimentos de scripting (Bash, Python ou PowerShell)Experiência em ambientes distribuídos e críticosBoa comunicação e capacidade de trabalhar com múltiplas equipasExperiência em contexto cloud e/ou DevOps (valorizado)
Benefícios em fazeres parte da nossa equipa:Programa de formações e certificações ajustado ao teu perfilRegime de trabalho flexívelSeguro de saúde (extensível ao agregado familiar)Benefícios flexíveis (+600 parcerias)Eventos corporativos ao longo do anoAcompanhamento contínuo e progressão de carreira estruturada
Pacote salarial:A definir consoante experiência (perfil senior)Senior:
*€ a ***€ (base) + SA + Ajudas de Custo + Flex Benefits + Plano de Desenvolvimento Profissional
Se ficaste com vontade de saber mais, envia o teu CV e vem descobrir o que podemos construir juntos
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