Commercial Process Consultant
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Commercial Process Consultant Empresa : TransPerfect Tipo de Emprego : Periodo Integral Remote / Work from Home
Descrição do Emprego - Commercial Process Consultant Job description Engagement
Remote:
EU or US East Coast
Duration:
November–March
Allocation:
Approximately 3 days/week
Total:
Approximately 54 days
We are looking for an experienced
Commercial Process Consultant
to support a global pharmaceutical transformation from Salesforce-based Veeva CRM to Vault CRM.
The consultant will translate commercial and field-user needs into consistent global processes, requirements, and business-ready solutions.
Key Responsibilities
Lead commercial process analysis and engage with global and local market stakeholders.
Facilitate workshops, gather requirements, challenge local variations, and document agreed exceptions.
Develop process maps, process narratives, business rules, requirements, and acceptance criteria.
Support the transition from Veeva CRM to Vault CRM by reviewing capabilities, identifying gaps, and assessing business impacts.
Review solution demonstrations and clarify requirements with project and platform teams.
Maintain decisions, dependencies, exceptions, and requirements traceability.
Support business testing and prepare relevant handover documentation.
Requirements
5+ years of experience in business analysis or process consulting.
3+ years of experience in pharmaceutical commercial operations or customer engagement.
2+ years of hands‐on experience with Salesforce‐based Veeva CRM processes.
Experience participating in at least one
Vault CRM
discovery, transition, requirements, configuration review, or business‐testing project.
Experience working across multiple markets and directly with field users and global process owners.
Strong experience in process mapping, requirements management, and acceptance‐criteria development.
Knowledge of segmentation, targeting, call planning/reporting, customer follow‐up, consent, and access dependencies.
Experience with BPMN, Agile, Jira/Confluence, or Veeva certifications is a plus.
German or French is a plus.
Remote
Lisbon, Lisboa, Portugal
Rome, Lazio, Italy
Barcelona, Catalunya [Cataluña], Spain
Madrid, Comunidad de Madrid, Spain
Prague, Praha, Hlavní město, Czechia
Austin, Texas, United States
Antwerp, Antwerpen, Belgium
Tampa, Florida, United States
Berlin, Brandenburg, Germany
Lisbon, Lisboa, Portugal
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